Microsoft admits flaw in the Xbox 360

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This seems like really big news that has just not hit the big guys yet.

Over at www.n4g.com they are reporting that Microsoft has admitted to it’s Xbox 360 console damaging discs due to having a faulty DVD drive. 

After more than thousand complaints of Xbox 360 users, Microsoft has admitted Saturday night that there is a flaw in the Xbox 360. That happened in the Dutch television programme “Kassa”. The flaw causes CDs and DVDs that are spinning in the player to get damaged.

What I don’t understand is that Microsoft took the safe way by not embedding a Blu-Ray or HD-DVD in it’s console but rather went with a plain DVD drive. How can they possibly be breaking discs with a standard drive that exists in millions of computers and players world wide. I understand cost cutting but this is insane.

They go onto to say the Microsoft will do their best to help consumers but they are not replacing consoles. Personally if my discs get scratched they must fix the console and give me some new discs. Now that they have admitted to it they can’t claim ignorance anymore…

If you get any hassles from Microsoft just send them this way 🙂

Source: N4G.com : Microsoft admits flaw in the Xbox 360

Last Updated: April 16, 2007

Gavin Mannion

I for one welcome our future robotic overlords

  • Justin Melville

    Hallelujah! my xBox has absolutely pawned my Tony Hawk’s Project 8! will it do it to more games then? I cant bloody believe this shite! wtf are we supposed to do exactly?

  • LazySAGamer

    If it scratched one of your discs AND YOU WHERE NOT MOVING THE XBOX then it will scratch more of them unfortunately.

    Give Microsoft a call, get a reference number and take the box back for an instant replacement.

    They won’t currently replace your disc though, tehy only currently replace a small minority of games
    http://www.lazygamer.co.za/xbox-360/xbox-disc-replacement-plan/

    Hassle them anyway though and tell them that since they have now admitted that the box is to blame they have to replace the disc… Good luck 🙂

  • Kyle

    Hey dude, ok so I call ms, on what number?
    Do i need my receipt?
    My drive gives me dirty disk errors, whats up with that?
    Will they replace this?

  • LazySAGamer

    Kyle sorry to here you are having problems. Check this posting for all the information you need
    http://www.lazygamer.co.za/xbox-360/what-to-do-when-your-xbox-gives-you-trouble/

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