Why Sony’s so slow to roll out firmware updates

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The Xbox One gets monthly updates, bringing a slew of features and improvements every month. The latest version of the PlayStation 4 software should be rolling out to consumers later today, and it brings with it quite a number of changes. With the PlayStation 4, Sony’s been slow to issue updates, whereas with their last console, updates were a regular, seemingly incessant thing.  This is a conscious decision by Sony.

In response to all the complaints about the incessant updates on the PS3, Sony’s decided to roll out their updates a little less frequently this time.

“…when [2.0] comes out [tomorrow] people will probably see how much stuff is in there and a lot of innovation and a lot of changes,” Sony’s Murray Hume told the chaps from Videogamer.

“The strange thing for us is we got a lot of criticism in PS3 time about doing a lot of releases very quickly and so we listened to that and we learned,” he continued. “Because we did [make] mistakes in PS3 time and we’ve learned and we’ve listened. So we’ve taken a different approach and now we’re getting possibly different feedback.”

I like the idea, but when the system is still new , and in many ways, half-baked, I think I’d prefer regular updates just until Sony brings the system up to speed. With update 2.0 out of the door, is that something that could happen, especially given Microsoft’s commitment to regular, monthly updates?

“It all depends in part on how people react to this release,” Hume says. “When they see it, whether they think that’s a better approach, we’ll look at the feedback we get. We were told one thing, now we’re told another thing. Both are valid. We just have to work out what feedback we get for this release and how we go forward.”

Last Updated: October 28, 2014

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Geoffrey Tim

Editor. I’m old, grumpy and more than just a little cynical. One day, I found myself in possession of a NES, and a copy of Super Mario Bros 3. It was that game that made me realise that games were more than just toys to idly while away time – they were capable of being masterpieces. I’m here now, looking for more of those masterpieces.

  • Cadis Etrama Di Umar

    Slightly off-topic. I’m very impressed how the PS4 handles game updates, compared to PS3. I’m so glad its handled by a manager. If my connection dropped for a second on the PS3, the update would fail, which was a pain for games that had massive updates On the PS4 one can still play and have the update download in the background and installed later on. Besides everything else, the experience with the PS4 has been extremely pleasant, its very streamlined and makes so many things easy.

    • CAE9872

      100% agree

  • foeters

    Still waiting for a media player that actually plays vids. Darnit.

  • eXpZA

    Main gripe was that the OS was half baked, but we were getting “Stability Updates” every other week and nothing else.

    • Matthew Holliday

      updated when i bought my ps3 in 2010, never updated it again.
      always seemed pretty stable to me.

  • DarthZA

    The problem with the updates with the PS3 and why people complained, was that each update was massive. Each update effectively was designed for a brand new console, and even if the smallest change was happening, your update was huge. Small little patches regularly, no one minds those.

  • Fnuik

    Also off topic. Decided to turn on my vita yesterday and update to latest firmware. Tried the remote play for the first time and all I can say is WOW! Played destiny while my wife was watching tv, and while the lack of buttons is a bit of a problem, I had no lag at all. If there was any lag between vita and ps4 it is so little that you cannot see or feel it. Consider me very impressed

    • Hammersteyn

      It does work very,very well.

  • Jonah Cash

    Having had a Xbox 360 for years and only getting a PS3 in 2010 I can confirm that upgrading every second day on the thing was a pain in my ass!!! You work the whole day and come home and spend some time with the wife and kid and finally you get a chance to play some games and when you switch the thing on it updates for 10-30 minutes!! By the time it is done I am no longer interested…. I like this approach much more, and the PS4’s screens isn’t that bad!! In fact it really does just work, which is more than good enough for me!!

  • Jedi Consular Kromas

    Learn to steam!

    All hail PC Master Race!

  • Matthew Holliday

    sony just trying to prove a point

    “you wanna complain about how we did so many patches for the ps3, ya well, deal without them, hah!”

  • Pieter Kruger

    Let’s be honest here, Sony staff are all focusing on helping to fix the Drivedud mess, no time to think about fancy UI patches……????

  • MrChinwag

    Would of been nice to know what those updates are.. or did i miss an article or something ??

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