The PlayStation Store’s refund policy has been updated for easier refunds
One of the things that makes Steam such a nice place to buy games is its very generous refund policy. If you’ve bought a game, given it a bit of a while and not enjoyed it at all, you can request a full refund – provided you do so within fourteen days and haven’t played said game for more than two hours. If the game is a broken mess, you can get a refund outside of those terms. It’s really quite consumer friendly, and a far cry from the sort of refund policies you’d find on PlayStation. Thankfully that’s changing