Warning: Nvidia’s latest driver is destroying some graphics cards

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Nvidia drivers destroying PCs

Nvidia is generally rather good with their driver updates. Especially when it comes to new releases, the team in green is usually on the ball – pushing out game ready drivers that, in most cases, stabilise launch performance better than their competition. Not this week though. This week, Nvidia’s driver meant to help The Division launch did the exact opposite of help, and in some cases became the worst nightmare for PC games.

Nvidia Driver 364.47 – which is no longer up for download – started plaguing PCs globally shortly after launch. Many, many users quickly began posting issues to Reddit, official Nvidia forums and more, including a loss of sound, visual corruption, Windows crashes and handicapped performance. In some of the more extreme cases though, some users reported the driver being able to damage hardware, and even burning out some graphics cards and power supplies.

This is just one comment from the Nvidia page.

Disaster struck… I chose to update to these drivers and went to bed. I woke up to the smell of something burning. My computer is toast… it must have been restarting continuously for over 8 hours. Damn… turns out the power supply gave up and luckily not the GPU which is a 980 Ti.

Nvidia quickly took notice, first pointing to multiple display setups as a problem area and quickly shifting gears to an underlying bug in the driver. It was quickly pulled and replaced with Driver 364.51, which solved issues for some but created brand new ones for others. That’s really as far as Nvidia has progressed so far, so for now it’s probably advisable to just sit tight and wait. Nvidia doesn’t usually have such widespread issues with their driver releases, so it might take a little longer for them to nail down the cause.

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You could risk it to try and (hopefully) get the best out of The Division (when it’s not crashing on its own), but it just seems too risky. Having drivers damage PC hardware is rare, but it’s certainly not something with which you want to tempt fate. We’ll update as soon as Nvidia finds a more permanent fix to the issue.

Last Updated: March 9, 2016

Alessandro Barbosa

You can all call me Sandy until I figure out how to edit this thing, which is probably never. Sandy not good enough? Call me xXx_J0k3R_360degreeN0Sc0pe_xXx. Also, Geoff’s a bastard.

  • Alien Emperor Trevor

    Eina. I can feel that pain.

    • You feel nothing John No!

      • Alien Emperor Trevor

        You shut up. Get back to your muck raking & mud farming.

        • Get back to your family Stark… Oh, yes…

          • Alien Emperor Trevor

            See, now if you’d said “head back to your family Stark”, that would’ve worked. ;P

          • Hammersteyn

            If it was the Lanister family he would’ve incested you get back.

          • Alien Emperor Trevor

            lol

          • BWAHAHAHAH!

          • I’m not that mean!

          • Alien Emperor Trevor

            Yes you are, you just didn’t think of it. ;P

          • THAT TOO! I’M WORKING! ISH

  • Hammersteyn

    MESTER YS!

  • Umar

    Is Nvidia not liable to replace those busted GFX cards that were affected by the update?

    • Hammersteyn

      Somebody’s liable to get fired

    • Hammersteyn

      Somebody’s liable to get fired

      • Umar

        RIP to the GX cards that were fired instead.

    • Fox1 – Retro

      Nope. They weren’t liable ever before when this happened.

      • Hammersteyn

        All because of the T&Cs no one reads?

    • James Page

      Nope, they did this on purpose to get you all to buy their new card. I’ve been an Nvidia customer ever since I bought the GeForce 2 for counterstrike 1.3. However what they have done here is unforgivable. This driver caused permanent physical damage to my video card, and they refuse to take responsibility and offer to replace it. I’ve purchased a radeon 390x, and will never again buy any Nvidia products. I will also make sure everyone knows about how they are doing business.

  • UltimateNinjaPandaDudeGuy

    Thus far I am not being impacted by this GPU killer.

    Shit’s weak Nvidia! WEAK! Get your act together! I hope they reach out to these people and replace their broken parts since they are the direct cause. MAJOR trust issues from here on out.

    • James Page

      Nope, they refuse to replace what they broke.

  • Geeze, and I almost updated after getting a couple of graphical glitches in Division last night

    • Commander Admiral Chief

      I almost joined you last night, when suddenly, a wild day one patch appeared….4GB

      • I was wondering why you said your’s only pre loaded 28Gb while I was doing 31Gb

      • Hammersteyn

        You bought The Division? That’s two games you bought day one this year and it’s only March?

        • Nope, Admiral has one of the best IRL RNG that I know of

        • Commander Admiral Chief

          Bought? LOOOOOL

        • Commander Admiral Chief

          IKR????? 2016 is a good year so far

  • Geeze, and I almost updated after getting a couple of graphical glitches in Division last night

  • Gian-Paolo Buffo

    Hmm, and here I was wondering if I just had bad luck.

    While installing the drivers, my PC restarted (which was already a bad sign). But fret not, it gets worse. The damn thing wouldn’t boot into Windows. I would be kindly greeted with a blue screen and a video display error, and it would restart and try again. To no avail. Eventually I managed to boot into advanced options and did a system restore, which fixed the problem.

    Scary stuff mayn.

  • Fox1 – Retro

    Nvidia have gone from crippling games to cards now.

    • Hammersteyn

      Maybe their hairworks got stuck in the fan and the card overheats?

      • Fox1 – Retro

        Awwww…just slap some Gameworks on the GPU and it will be fine for Team Green.

      • Captain JJ the Isolated

        Only if the fan was under water. 😀

      • Commander Admiral Chief

        Bwhahahahaha

  • Lardus-For the Emperor!

    Go team Green…haha. Not good news actually, hope they sort it out ASAP. Lucky for me everyone knows team Red has driver issues, so my new PC will be safe enough 🙂

  • I wonder if they will be replacing damaged hardware

    • Only from the GTX 7xx range

      • Commander Admiral Chief

        xD

    • James Page

      Nope, they damaged my 580 and won’t replace it. I’m switching to amd radeon.

  • Captain JJ the Isolated

    Nvidia drivers have often given me problems. It’s the only reason I switched to AMD. The cards themselves are bulletproof, but the software, not so much.

    • The same reason I switched. My last Nvidia card was wasted by drivers ages ago. I don’t trust Nvidia because I knew this was eventually going to happen again and sure enough.

  • b1nd3r

    vulcan api breaks everything……never saw that coming

  • Greylingad[CNFRMD]

    Ouch… Now imagine if you had a quad Titan X SLI configuration, sitting there, with the friendly intrusive reminder that there is a new update available for your card, you click on the download and install options, as you look to your left, you see your neighbour running across his lawn naked and insecure, but this doesn’t phase you, you’re on your way to play The Division, on your brand new, still fresh looking hardware, as you see your neighbour jump over his lawn mower, you start smelling something, almost like peanuts burning, you don’t pay attention to it, because, The Division… You look to your right and what catches your eye, nearly blinds you, the sight of your PC, bursting into a ball of flames, so violent that Mr. T. bursts through the wall of your study, wielding a fire extinguisher, you stare at him in awe, he jumps to the rescue, and beats the flames to death with his fists, because the extinguisher was just there for decoration purposes… You both stare at each other, he points a finger at you and says, You Fool!

    • Captain JJ the Isolated

      You should write horror.
      The Division was a nice touch, considering you’d have to deal with devil client Uplay himself.

      • Greylingad[CNFRMD]

        Ah man… I totally skipped that part! I should have started there! Dammit…

        • Captain JJ the Isolated

          XD

    • One of the rare times I will not say “TLDR”

      Bravo.

      • Captain JJ the Isolated

        😀

    • Commander Admiral Chief

      ?oo? ??? ???d

      • Greylingad[CNFRMD]

        Stay STRONG

        • Commander Admiral Chief

          xD

  • HairyEwok

    LOL, and this happens when GDC is right around the corner. AMD must be loving this. -Well our GPU do run hot but at least they don’t let your PC catch fire huehuehue-

  • Alien Emperor Trevor

    Nvidia wins!

  • Ghost In The Rift

    No issues on my GTX960 so far, gonna do a rollback tonight just to be safe though

  • PoisonedBelial

    Obligatory “TEAM RED” statement here…

  • druout1944 .

    Last slew of Nvidia drivers have been awful for me. Have had to revert to October drivers on my Nvidia systems due to a host of issues.

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