Call of Duty: Black Ops 4’s Blackout mode is broken for many, and nobody seems to know why

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[A small update to the game has gone live on PS4, and it appears to expand the lobby search to other regions. We can confirm that we’ve been able to join Blackout games, but with 300+ms of latency – so we’re not connecting to local servers. It’s better than nothing!]

For the last week or so, Call of Duty players in South Africa (and other countries, predominantly – but not limited to – the Southern Hemisphere) have been unable to play the Battle Royale mode, Blackout. Instead, players are greeted with error messages and infinite wait times. While some have surmised that it’s because of a relatively low player base, that doesn’t seem to be the case. Instead, it seems that Blackouts servers in many parts of the world are just broken.

Threads on Reddit and the Call of Duty support forums show a growing number of players who’ve become a little disillusioned and angered by the inability to play Blackout. The problem seems to have been introduced after the latest patch, on October 23.

Says one Redditor:

“I was unable to find a single game of Blackout this weekend. NAT is open, normal MP works fine. Blackout just stuck at searching the entire weekend. Does not even go over to an empty or international lobby. Spoke with some friends on Teamspeak and Discord and a lot of players were having similar issues. I actually know of an entire clan that have requested refunds for the game seeing that it’s been 2 weeks now and Blackout just isn’t working out in certain regions.

The players are there, it’s not a player count issue. It’s a server / matchmaking / coding issue.

I specifically bought Blops4 for Blackout, and I understand they are “busy investigating” as per official communication from them but this is getting really really frustrating.”

We’ve not been able to join games for a while either. The frustrating thing for most players has been the relative lack of communication from Activision and the usually transparent Treyarch. We’ve asked Activision and the local distributor of the game for comment. They are aware of the issues and have suggested that feedback will be coming soon. We’ll update when we hear anything.

In the meantime, servers for the regular multiplayer modes continue to work. That’s small comfort for those who bought the game specifically for its battle royale mode though.

Last Updated: October 30, 2018

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