It’s very seldom that you find a company – gaming or otherwise – that really cares for its customers. Gearbox seems to be one of those companies.
Unexpectedly, they’re trying to do something for those unfortunates who plonked down money pre-ordering the once developmentally-challenged Duke Nukem Forever. Hopefully you’ve held on to your pre-order ticket stubsâ€¦
Speaking to VG246, Gearbox boss Randy Pitchford has said the company will be working with retailers to sort out the pre-order business.
â€œThere are a lot of people who pre-ordered the game,â€ said Pitchford. â€œWe’ve been starting to talk with retailers because we didn’t take them directly, and 3D Realms didn’t take them, it was all retailers going â€˜I’m going to take this guy’s money.’
â€œWe’ve started to engage them, saying â€˜Hey, you’ve got customers who you made a promise to, and any bad feeling they have will reflect on us, so can we work together to do something for those people?’
â€œI don’t know what we can do yet, but something should be done for the people who pre-ordered.â€
Kudos, Gearbox. The game is shaping up to be a keg of gundpowder – and will explode on consoles and PC next year, showering the world with frat-boy toilet humour and digital tits. I can’t wait.
Source : VG247
Last Updated: October 8, 2010