Home Gaming PowerCare Xbox 360 Warranty Procedure Goes Online

PowerCare Xbox 360 Warranty Procedure Goes Online

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SadRROD

The Xbox 360 – still the top selling HD console – has been plagued with hardware problems, largely a result of shoddy design and poor manufacturing. While the prevalence of the ominous “Red Ring of Death” has lessened (some say to make way for the now more common e74 error), Xbox 360’s do still die.

Thankfully, after acknowledging  the problem, Microsoft instituted a 3 year warranty period for Red Ring and E74 errors. And now, thanks to Powercare, the warranty procedure for South Africans has become even easier.

Gone are the days of waiting months and months for replacement consoles, mercilessly kempt in limbo at the hands of now defunct MI Digital. The rather efficient folks at Powercare, the official local Xbox 360 agents, have now made it so you can complete all the necessary paperwork using their handy online form.

You’re still able to submit your warranty claim via more traditional methods such as email and fax – but you may as well save a bit of paper, eh? Honestly though, who still faxes?

Also remember that even if your faulty Xbox 360 is beyond the warranty period, Powercare will exchange it for you for a nominal R680 handling fee – provided it hasn’t been opened or tampered with, you dirty pirate dogs.

Thanks to eXpZA for the tip, via Xboxgaming

Last Updated: July 16, 2010

8 Comments

  1. Bobby Kotick reminisces.

    July 16, 2010 at 12:48

    MI Digital were terrible. I sent my first console to them (RROD)back in 06? and they promptly sent it back me (two weeks later), and it was still RRODing. I don’t think they actually did anything to it. I was still an xbot then and completely oblivious as to how widespread the hardware problem was so instead of pushing MI Digital, I bought a new console from CNA.

    Back than, I figured, it would be a whole lot less hassle to just get a new console.

    Lol! Joke was on me, hey Microsoft, 4 consoles later… lol! At least Powercare replaced my later consoles for me, and I’ll probably get the elite replaced by them when it invariably fails next year.

    Anyway you all know my xbox woes, even trolled this site for a while, because I was an angry… angry man, until I finally accepted it, and became the calm, lovable and awesome dude, you all know now.

    Bobby Kotick Total Gamer! :brofist:

    Reply

  2. Bobby Kotick reminisces.

    July 16, 2010 at 12:50

    Thanks for the update Lazy, I’ve bookmarked this page. 😀

    Reply

  3. Gavin Mannion

    July 16, 2010 at 13:22

    I’m innocent if was Geoff who saved the day

    Reply

  4. Bobby Kotick

    July 16, 2010 at 13:26

    :brofist: 😛

    Reply

  5. moegoe

    July 16, 2010 at 14:45

    Wonder if they’ll replace older machines with the new ones…

    Reply

  6. Al360rulz

    July 16, 2010 at 15:56

    nope = old = old & new = old but they work

    Reply

  7. SAP Training London

    July 19, 2010 at 08:13

    Go with replacement scheme only.

    Reply

  8. Icenj

    December 3, 2010 at 07:58

    Xbox is a really cool gadget, and I guess it’s understandable that it is so complicated and that there would come a time when we would experience some letdowns but it doesn’t erase the fact that it’s annoying to have xbox errors. I hope they could create something that will never breakdown, but that might be close to impossible.It would be nice for one to know how to fix xbox error 360 on your own.

    Reply

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