You’re probably aware that Samsung’s newest Galaxy note has been a disastrous device for the Korean company. The initial shipment of Note 7’s were prone to exploding, which isn’t the sort of feature one expects from modern smartphone.
Samsung, at least, did the right thing – but issuing a recall and sending out replacement devices. But disaster struck a second time, when isolated reports started emerging that those replacements started randomly catching fire.
As of writing, three of the replacement phones have become impromptu incendiary devices, which is obviously quite a danger to those who wield them. When those reports emerged, Samsung said that it would be investigating.
“If we determine a product safety issue exists, Samsung will take immediate steps approved by the CPSC (U.S. Consumer Product Safety Commission) to resolve the situation,” Samsung told Reuters in an earlier statement.
According to Korean news agency Yonhap, they’ve now ceased manufacture of Note 7’s. An unnamed official, speaking under anonymity, said that “This measure includes a Samsung plant in Vietnam that is responsible for global shipments (of the Galaxy Note 7).”
According to US carrier Verizon, speaking to The Verge, it has stopped exchanging the explosive Note 7’s for the fiery ones.
“Samsung is working with the Consumer Product Safety Commission to investigate the safety of replacement Samsung Galaxy Note7 smartphones. While the investigation is underway, Verizon is suspending the exchange of replacement Note7 smartphones. Any Verizon customer concerned about the safety of their replacement Note7 smartphone may take it back to the original point of purchase to exchange it for another smartphone. Verizon online customers may also exchange their replacement Note7 smartphones at Verizon stores.”
If you own a Note 7 – even a replacement – it’s probably in your best interest to return it.
Last Updated: October 10, 2016