Home Gaming Samsung halts production of Note 7 after replacement units catch fire

Samsung halts production of Note 7 after replacement units catch fire

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You’re probably aware that Samsung’s newest Galaxy note has been a disastrous device for the Korean company. The initial shipment of Note 7’s were prone to exploding, which isn’t the sort of feature one expects from modern smartphone.

Samsung, at least, did the right thing – but issuing a recall and sending out replacement devices. But disaster struck a second time, when isolated reports started emerging that those replacements started randomly catching fire.

As of writing, three of the replacement phones have become impromptu incendiary devices, which is obviously quite a danger to those who wield them. When those reports emerged, Samsung said that it would be investigating.

“If we determine a product safety issue exists, Samsung will take immediate steps approved by the CPSC (U.S. Consumer Product Safety Commission) to resolve the situation,” Samsung told Reuters in an earlier statement.

According to Korean news agency Yonhap, they’ve now ceased manufacture of Note 7’s. An unnamed official, speaking under anonymity, said that “This measure includes a Samsung plant in Vietnam that is responsible for global shipments (of the Galaxy Note 7).”

According to US carrier Verizon, speaking to The Verge, it has stopped exchanging the explosive Note 7’s for the fiery ones.

“Samsung is working with the Consumer Product Safety Commission to investigate the safety of replacement Samsung Galaxy Note7 smartphones. While the investigation is underway, Verizon is suspending the exchange of replacement Note7 smartphones. Any Verizon customer concerned about the safety of their replacement Note7 smartphone may take it back to the original point of purchase to exchange it for another smartphone. Verizon online customers may also exchange their replacement Note7 smartphones at Verizon stores.”

If you own a Note 7 – even a replacement – it’s probably in your best interest to return it.

Last Updated: October 10, 2016

18 Comments

  1. Original Heretic

    October 10, 2016 at 08:06

    • Hammersteyn_hates_Raid0

      October 10, 2016 at 08:08

      Yes! XD

      Reply

    • HairyEwok

      October 10, 2016 at 08:17

      Hey! Hey! Hey!

      Reply

  2. Hammersteyn_hates_Raid0

    October 10, 2016 at 08:08

  3. HairyEwok

    October 10, 2016 at 08:17

    So soooo glad I kept my Note 5 and didn’t upgrade to the Note 7.

    Reply

  4. HairyEwok

    October 10, 2016 at 08:23

  5. Grimsupanoob

    October 10, 2016 at 08:25

    this phone is on fiiiiiireeeeeeeeeeeeeeeeeeee

    Reply

    • Hammersteyn_hates_Raid0

      October 10, 2016 at 08:29

      LOL!

      Reply

  6. Gavin Mannion

    October 10, 2016 at 08:26

    I can’t see the Samsung Note brand recovering from this, the best thing Samsung could do is just recall all Notes and give consumers the option to get their cash back or a different model.. and just bury the entire Note brand

    Exploding phones isn’t something that people forget

    Reply

    • Ghost In The Rift

      October 10, 2016 at 08:30

      And now their top loader washing machines, which apparently are also exploding XD

      Reply

    • Dungeon of JJ

      October 10, 2016 at 08:31

      They forgot about the exploding iPhones eventually, but I think this is much larger scale, so won’t be easy to shrug off like that was.

      Reply

      • Gavin Mannion

        October 10, 2016 at 08:33

        yeah there’s a different between the odd report and a mass explosion device

        Reply

        • Dungeon of JJ

          October 10, 2016 at 08:34

          That’s why I said it’s much larger scale.

          Reply

          • Dungeon of JJ

            October 10, 2016 at 08:35

            Samsung has not had a good past few years.

          • HairyEwok

            October 10, 2016 at 08:51

            Once again, as showed first by some game developers, releasing yearly iterations of the same thing is a no no. Just because its a cellphone doesn’t mean if falls under a different buying scheme.

        • Coughsie

          October 10, 2016 at 08:56

          The americans were looking for the WMD’s in the wrong place the whole time! A conspiracy I say!

          Reply

    • Fox1 - Retro

      October 10, 2016 at 10:23

      Many Note users are swapping out for the Galaxy brand but there’s stuff that only the Note does that will always see that premium customer returning for another swig of napalm.

      Reply

  7. Fox1 - Retro

    October 10, 2016 at 10:25

    Samsung have frequently released dodgy hardware to the market and now it’s catching up with them like flames to a sheet of a paper. There’s other manufacturers from China out there like Xiaomi and Huawei that are making powerful devices for the mass market that has had non of these faults.

    Reply

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