No, EA hasn’t removed refunds from Battlefront II

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No, EA isn't making Battlefront refunds harder

EA hasn’t been having the best week from a PR standpoint. Battlefront II is getting slammed for its exploitative economy, and EA’s own changes came with their own versions of caveats that just seemed to make things worse. So when some Origin users seemed to stumble upon a missing refund button for pre-orders of Battlefront II, it might have been easy to assume it was another one of EA’s ploys to reduce the number of people attempting to cancel their orders. That’s not the case.

The post, which appeared on Reddit and quickly rose up the ranks as the most popular post on the game’s Subreddit, showed a page with game orders that would traditionally feature a refund button next to them. The absence had people assuming that Battlefront II had been altered specifically, forcing players to sit through a long in the tooth customer call to get their money back. The truth is that’s always been the case – for pre-orders at least. And since Battlefront isn’t actually out yet, that’s exactly what everyone was getting all confused over.

Ever since the system was implemented (and the topic of many forum posts over the years), pre-orders for games on Origin can’t immediately be cancelled with the press of a button. Players in this case would need to contact customer service to reverse the order. Once a game launches though, the refund button on the page in question appears, giving customers an easy way to refund their title according to a strict set of requirements.

So yes, EA is struggling to convince most that their predatory loot crates in Battlefront II are something that is positive going forward. And as much as it might be easy to see this as another anti-consumer move, there’s really no exception being made for Battlefront II.

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Last Updated: November 14, 2017

Alessandro Barbosa

You can all call me Sandy until I figure out how to edit this thing, which is probably never. Sandy not good enough? Call me xXx_J0k3R_360degreeN0Sc0pe_xXx. Also, Geoff’s a bastard.

  • Skittle

    Every minute a person spends on hold is revenue for EA. People are impatient, “would I rather spend an hour on hold or $60?”.. we’ve all been there. EA knows what they are doing.

  • For the Emperor!

    Seems that there are “card” type stuff in the new Need for Speed as well 🙁

    • Hammersteyn

      Making games great again

  • Kapitan Balalaika

    Guys help me understand here. These loot boxes only affect multiplay not offline single play?

    • Hammersteyn

      I think so, but apparently the single player is only 5-7 hours long, if you believe the lead developer. Which means it’s probably closer to 5.

      • Watched a stream last night where it got finished. 5 hours total

        • Hammersteyn

          Such value for money.

  • MonsterCheddar
  • Magoo

    Breaking news: Guy posts on Reddit; is wrong

  • Hammersteyn

    So instead of everyone celebrating a new Star Wars experience we have articles about loot boxes and refunds for a game that’s not even out yet. How people still support a colossal corporate consumer exploitive company like this baffles me.

  • Gr8_Balls_o_Fire

    All this noise means fuck-all unless the idiots stop supporting this shit.

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