Home Gaming Bad News – Xbox One X Deliveries don’t look like they will make Christmas

Bad News – Xbox One X Deliveries don’t look like they will make Christmas

2 min read

So you’ve handed over a large wad of cash to Takealot for your Xbox One X pre-order and now you’re waiting with bated breath for Santa Claus to deliver your Xbox One X in time for some great Christmas playtime.

Well, it looks like your Christmas fun is about to be curtailed as Takealot has sent out emails to clients who pre-ordered stating that the delivery won’t be happening until at least the 29th of December.

There is no mention of why the order is delayed or how many people are being affected. This image is from the twitter timeline of Craig Nicholson, a previous local Xbox MVP.

This story is unfolding and I”ll add more information as it becomes available.

[Update] We’ve reached out to Raru and to be honest this isn’t looking good. Their response is private for now but it’s not positive and their public response can be seen below.

[Update 2] Glenn Alexander, our current Xbox MVP, has posted about the issue on his Facebook page stating that he is 100% sure that the Xbox One X stock has arrived in the country and that any delays would be retailer specific. If this is true it’s yet another black mark on Takealot who have been under pressure recently with their false sales, sales of dodgy equipment and generally terrible customer service.

[Update 3] Takealot has sent out a new set of emails and they are now blaming Prima Interactive for the delay in delivery.

We are trying to get an update from Prima but with everyone on leave, this is more difficult than usual.

[Update 4] Some people on Twitter are reporting that their deliveries are on the way and will be delivered on time. The big question is whether all pre-orders will be delivered on time or if they received a limited amount and are just delivering certain orders.


Last Updated: December 19, 2017


  1. Original Heretic

    December 18, 2017 at 10:44

    Second time I’m seeing the same incorrect expression on CH.

    The term is “bated breath”, not “baited breath”.


    • Gavin Mannion

      December 18, 2017 at 10:50

      As you’ll notice I don’t post often as I can’t type gud… and we are officially closed so no editor on standby.. Will update πŸ™‚


      • Original Heretic

        December 18, 2017 at 10:55

        It’s all good, Gavin, I’ll be here all the way through to keep y’all on the grammar straight and narrow.
        I promise, I’m not TRYING to be a grammar Nazi, apparently it just comes naturally to me.


        • For the Emperor!

          December 18, 2017 at 10:59

          • For the Emperor!

            December 18, 2017 at 11:04

            Some days I am one as well.


          • Original Heretic

            December 18, 2017 at 11:17

            I’m always one….
            I just ignore most of it. Except when I see it in an article and I want help the okes out.

          • For the Emperor!

            December 18, 2017 at 11:33

            I agree on both your comments πŸ™‚

          • Original Heretic

            December 18, 2017 at 11:46

            Too many assholes out there, man, giving people a hard time over inconsequential shit.
            I try not to be one. I sometimes fail, but at least I try.

          • Gr8_Balls_o_Fire

            December 19, 2017 at 14:08

            You mean help the people out.

          • Original Heretic

            December 18, 2017 at 11:09

            On a normal comment posted by someone, I’d agree with Indy 100%. I mean, seriously now, how do you even know that the person commenting is doing it in their native language?

          • Ottokie

            December 18, 2017 at 11:09

            Fok weet. πŸ˜›

      • Gr8_Balls_o_Fire

        December 19, 2017 at 14:09

        Git gud


    • Lord Chaos

      December 18, 2017 at 11:49

      Clearly they baited you πŸ˜›


      • Original Heretic

        December 18, 2017 at 12:01

        Ha! Totally deserve an upvote or five for that one!


  2. RinceThis

    December 18, 2017 at 10:46

    Surely this is a good thing? A delay means a higher chance of a game to play when it lands? *RUNS


    • jimz0r

      December 18, 2017 at 11:12

      Will be known from now on as the PUBG console, referring to how many games you’ll play on it πŸ˜€


      • WickedMONK3Y

        December 18, 2017 at 11:21

        If they can get it to run properly ! πŸ˜›


      • RinceThis

        December 18, 2017 at 11:32

        if it runs haha


  3. WickedMONK3Y

    December 18, 2017 at 11:17

    Also got the same message, and then a mail right after that asking if I was happy with the support I received and to please rate the support…

    THIS is how you ruin Christmas. If the other stores ship on the 22nd as promised, and takealot does not then takealot has finally broken the proverbial camels back and I shall be moving my support elsewhere. Black Friday was a huge *(&^()*up but I wanted to give them a chance, but this… I was planning to order a PS4 Pro to have the best of both worlds but it likely won’t be from failalot.


  4. HvR

    December 18, 2017 at 14:18

    This is nothing new with TakeAlot.

    Last year they delivered a lot of people’s Xmas shopping done in November in the 2nd week of January.

    To make it worse they will promise new delivery dates one week from the original, then make an excuse delay it another week, then one week more etc.


    • ScottyDogg

      December 18, 2017 at 16:25

      Yeah, this is what I’m expecting will happen with my Xbox One X pre-order. PUBG is free for people that buy the Xbox One X between 17-31 December and I know that I’ll likely end up missing this due to Takealot’s incompetence.


  5. petervs

    December 18, 2017 at 15:01

    Baaahh humbug


  6. Caveshen Rajman

    December 18, 2017 at 15:08

    They want to ship before Christmas in a country that notoriously books its leave for the month of December. xD


  7. WickedMONK3Y

    December 18, 2017 at 15:31

    Update 3: You go another email ? I guess they are not sending it out to everybody yet, OR selectively perhaps 😐


  8. WickedMONK3Y

    December 20, 2017 at 06:36

    Tracking on yesterdays update, it does seem they are changing their tune and some orders have changed. I received notice that it will ship by the 21st now instead of the 29th. Clearly nobody at Takealot has any clue as to what the fark is going on… https://uploads.disquscdn.com/images/383c1313599bd1e652491b116db8c852c81d7c568b638413bd2bbafef1678755.png


    • WickedMONK3Y

      December 20, 2017 at 18:34

      Nope, back to the 22nd now πŸ˜› Somebody had “Take your kid to work” day and they have been messing with the order dates ! πŸ˜›


  9. WickedMONK3Y

    December 21, 2017 at 06:03

    And so the plot thickens !!! I received notice last night that the order for the XBONEX has shipped and will be delivered by the 22nd!!! Something tells me there will be a press release or spun story of how they worked their a$$es off and made this happen blah blah.


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