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Did EA prevent people from downrating Dungeon Keeper?

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Rate dungeon keeper

Geoff already told you how Dungeon Keeper has been horribly defiled by EA. A mobile game filled with micro transactions, what a mess! Yet now, it seems that you can’t even give it a bad rating.

People started complaining yesterday, saying that it was impossible to give the game less than 5 stars when rating the app on the Android version. When pushed with the prompt to rate the game, it asked if you wanted to give it 5 stars, or 1-4 stars. Choosing 5 stars would redirect to the Google Play page, while choosing the other option would divert users to a feedback form. Sure, users could always just go to the Google Play page to give a lower rating, but most people rate directly from a prompt and carry on with their daily lives.

EA commented on the rating set up, justifying their need for feedback from players:

We’re always looking at new ways to gather player feedback so that we can continue to improve our games. The ‘rate this app’ feature in the Google Play version of Dungeon Keeper was designed to help us collect valuable feedback from players who don’t feel the game is worth a top rating. We wanted to make it easier for more players to send us feedback directly from the game if they weren’t having the best experience. Players can always continue to leave any rating they want on the Google Play Store.

It still seems very underhanded from EA. Rate-gate is just the latest scandal to make EA seem like a greedy, underhanded and shady company. Do they really need to do this? Aren’t there better ways? How about, um, making great games that people want to play? Wouldn’t that be a better strategy?

Last Updated: February 7, 2014

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