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GTA Online heists foiled by server issues

3 min read


The unbelievably anticipated Online Heists mode for GTA V started rolling out this week, and is now live for just about everybody – other than Pc gamers of course, who have a while yet to wait for the game. As you’d expect, because smooth launches just don’t seem to happen anymore, the mode’s been hit with a few server issues. Numerous players have reported being unable to connect to the online service.

It’s something that Rockstar’s aware of, naturally.

“We are aware of some issues today with players having problems connecting to GTA Online,as well as issues with the Xbox Live service,” Rockstar says. “We are working to restore full access to GTA Online as quickly as possible.”

They have now, for the most part, done that – with servers for all versions of the game now reported as being “up.”

If you’re still having issues connecting to GTA Online, Rockstar’s offered a few networking tips.

  • Some players have found the following website useful for configuring ports with a static IP to attain a more open NAT type with many different router models: http://www.portforward.com

Also try:

  • 1. Make sure your router’s firmware is upgraded the latest version (very important).
  • 2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
  • 3. Disable any firewall or other network filtering for the game.
  • 4. Enable or disable uPnP (universal plug and play) on your router or the console settings.
  • 5. If you don’t care about security, enable DMZ (de-militarized zone) on your router for your console’s address. This turns off all of your router’s firewall features for that specific console.
  • 6. Contact your ISP and ask them what your DNS settings should be. Check the Primary and Secondary DNS settings on your console. For more information, see: http://manuals.playstation.net/document/en/ps3/current/settings/connectadvance.html, http://support.xbox.com/en-US/xbox-live/connecting/connection-error-solution
  • 7. If you have a combination modem/router unit or ADSL, try setting the unit to “Bridge Mode” to bypass the router part of the hardware. If this fixes the issue, then you may be able to connect a second router between the combination unit and the console to dial the PPPoE connection.
  • 8. If you use an ADSL connection, see if dialing a PPPoE connection from the console improves the NAT Type. Contact your hardware manufacturer manual or ISP for detailed instructions.

GTA’s Online heists were delayed a number of times, launching over a year after they were supposed to – and the servers still went down. The PC version’s been delayed a handful of times too, though with issues like this perhaps that’s a good thing.

Last Updated: March 11, 2015

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