It’s time for a better PSN

2 min read


If you own a PlayStation 4 and use it to buy digital games, you’ve likely noticed that downloading games from the service has been beyond slow of late. While some may put it down to the monstrous patches for games like The Elder Scrolls Online and large digital releases like Drive Club clogging up the series of pipes and tubes that make up the internet, there’s a larger issue at play. And speed isn’t the only problem.

PSN is frankly, a bit on the terrible side, with slow downloads, a cumbersome party and invites system and a messaging system that just on the right side of being functional. It’s inexcusable, especially seeing as how we now have to pay to use the service – and at a retail price of over R700 a year for the privilege, it’s not particularly cheap.

It’s become a big enough problem that there’s a new Twitter campaign (don’t we just love those?) to petition Sony for a Better PSN. Yes, there’s a hashtag (#BetterPSN), and a list of requests which you can find here. (via PushSquare)

The requests are mostly of the reasonable sort – and though I personally don’t think bombarding people with twitter spam is the best way to do things, as long as people are nice and polite about it all I don’t really see any harm.

They’re for things like Better security, better CDN spread (which would result in better download speeds), refund systems, gifting, account name changes. All the sorts of things that should be in a paid online system.

I agree with most of the list, especially the bits about speed; It’s been especially slow in European territories, an issue which Sony is aware of.

We are aware of reports that some users are experiencing slower then (sic) usual download speeds from the PlayStation Store.

This has been reported to our network team for investigation. Please keep an eye on this thread for updates.

In Kotaku’s report on slow European speeds, they asked, rhetorically: “Can you imagine waiting 48 hours to download a game?”

If only they knew.

Last Updated: June 26, 2015

Geoffrey Tim

Editor. I'm old, grumpy and more than just a little cynical. One day, I found myself in possession of a NES, and a copy of Super Mario Bros 3. It was that game that made me realise that games were more than just toys to idly while away time - they were capable of being masterpieces. I'm here now, looking for more of those masterpieces.

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