Microsoft Explains The E74 Error

2 min read

E74 Microsoft have, much to their credit, updated their 3-year warranty policy to include the dreaded E74 error; The new bane of Xbox gamers worldwide that seems to have superceded the now infamous “Three Red Lights” Microsoft’s console is so well known for.

Brain Crecente of Kotaku contacted Microsoft for a little clarification on just what the E74 error entailed – and they shed some light on the subject. But only a little.

Once a repair is made and a person gets their 360 back, does the clock reset for the extended warranty in regards to this error?
No. The same terms of the three-year warranty associated with three flashing red lights error apply.

We reported in 2007 that Microsoft was reworking their 360s to no longer give the red rings to report certain errors because people were sometimes misconstruing them. Is that the case?
No, that is not accurate.

Can a 360 still get a red ring error, aka the red ring of death?
Yes, the three flashing red lights error message can still be present on the console in the event of certain general hardware failures. We have made improvements to the console that will reduce the likelihood of an occurrence of this issue. The majority of customers who own Xbox 360 consoles have a terrific experience from their first day, and continue to, day in and day out.

Is the e74 code a replacement for the red ring of death?
No. The E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. This issue remains relatively narrow in scope and a very small percentage of our customers have contacted us about this issue. Again, we have already made improvements to the console that will reduce the likelihood of an occurrence of this issue.

There you have it. The E74 and the Three red lights are the same. Only they’re not.
Thanks, that explains everything.

Source : Kotaku

Last Updated: April 20, 2009

Geoffrey Tim

Editor. I'm old, grumpy and more than just a little cynical. One day, I found myself in possession of a NES, and a copy of Super Mario Bros 3. It was that game that made me realise that games were more than just toys to idly while away time - they were capable of being masterpieces. I'm here now, looking for more of those masterpieces.

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