Ouya CEO "pissed" about shipping issues

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Remember the Ouya, that new console that was a huge success on Kickstarter?  Well, it had its official launch today, and has already sold out on Amazon.com.  However, some Kickstarter backers still haven’t received their consoles – angering CEO Julie Uhrman.

In an update on the console’s Kickstarter page, she said

“I am pissed.  Some of you have not yet received your Ouya, and to you, I apologize. I did not promise to ship to most of you before we hit store shelves. I promised to ship to all of you. I’ve been reading your comments, and we are working to solve this.”

According to Uhrman, the issue lies with the company’s distribution partners.  Despite delivering units in May, some of them still have not been shipped.  She states that Ouya has paid for shipping, and yet some deliveries still have not been completed.  Those who still have not received theirs can expect the console to arrive in 15-17 days, once it is shipped from Hong Kong.

So far, a bit of a mixed start for the Ouya.  Some Kickstarter backers who received the console were rather unimpressed with it.  Even the Amazon.com reviews highlight some problems with the device.  However, that hasn’t seemed to deter people from buying it en masse.  There is still a huge appeal for this unique little console, I just wonder if they will get it right.  

I debated for a long time as to whether I should help Kickstart it – I was certainly keen but thought I’d wait for the retail launch to get one.  I mean, they had already exceeded their goal by millions of dollars.  Suppose I’ll just keep waiting and see if I kick myself further down the line; so far, I’m not really convinced.

 

Last Updated: June 26, 2013

Zoe Hawkins

Wielding my lasso of truth, I am the combination of nerd passion and grammar nazi. I delve into all things awesome and geek-tastic. You can read more of my words over at www.borngeek.co.za, or just follow me on all the social networks to get the true range of my sarcasm and wit.

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