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PS3 Blu-Ray Class Action Lawsuit

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PS3, that is all...

So who remembers the class action lawsuit brought against Microsoft for the defective Xbox 360’s and the problems experienced in Halo 3?

I honestly don’t know what happened with those, and don’t care to follow up, but it seems now that they are not the only console to suffer the fate of seriously unhappy users.

A group is in the process of starting up their own class action lawsuit against Sony for those defective Blu-Ray players, apparently as much as anyone tries they cannot get this problem to go away.

Are we going to start hearing a lot more about this or is it just a bunch of whining Americans here?

Source: Class Action Survey

Last Updated: May 27, 2008

63 Comments

  1. hilt_ctn

    May 27, 2008 at 10:47

    My bet is on whiney yanks

    The Wii is next. The moment the first American is called fat by the Wii Fit, Nintendo will be sued into the next decade

    Reply

  2. j4nr1k

    May 27, 2008 at 10:50

    I think that law suit is allready being made…

    Reply

  3. Vamp

    May 27, 2008 at 11:35

    Jip, i heard something like that too.

    Reply

  4. RossIRSA

    May 27, 2008 at 11:49

    I guess this site is going to be sued next because it called the yanks whiny

    Reply

  5. larch

    May 28, 2008 at 01:13

  6. PSNupe3

    October 30, 2008 at 02:00

  7. Cyberloard

    November 12, 2008 at 00:39

    lol:grin:

    Reply

  8. SCOTT

    November 15, 2008 at 06:07

    Times are hard right now. People cannot afford to be giving away their hard earned money. For some people this is the cheapest form of entertainment for their entire family. This is one way of keeping the peace and keeping everyone entertained at home. Sony know that there are problems with the PS3 not loading. My problem began when I updated my system. I have been all over the net for the last two hours. This seems to be a common problem. Sony continues to take money for repairs for a problem they caused. I wish there was a class action lawsuit started to get some type of refund for the misery they are causing. They should be prosecuted under the Ricco Act for racketeering. They know they have a defective product, but won’t do anything to help the consumer. Thanks for letting me vent. I still am pissed!! $500.00 for a system that was rarely used and it stops working alittle over a year later! Crooks!!!!!

    Reply

  9. Natasha

    November 22, 2008 at 02:03

    I am going through the same thing. We did the system update and now our PS3 won’t read any games or dvds and they want us to dish out $150 just for them to look at it. It’s only 16 months old. We paid over $5000 for this piece of crap not too mention over $1000 on games and instrument bundle packs. I am definetly interested in starting a class action lawsuit against Sony. Their products quality have severley gone down the drain. I bought a dictaphone form them three weeks ago (right before this happened) and it’s already eating all of the tapes. What happened to their commitment to quality- I though Demming taught them all about that. I guess they forgot. I want my money back so I can go buy an XBOX 360- at least they take accountability for their mistakes and treat the customer right.

    Reply

  10. Natasha

    November 22, 2008 at 02:04

    Whoops- I meant $500 not $5000- imagine that

    Reply

    • WitWolfyZA

      November 20, 2009 at 09:22

      The PS3 does only everything…. Except customer service :biggrin:

      Reply

  11. d.j.

    December 29, 2008 at 20:03

    I had the same problem. Sent for repairs. Cost 149.00 and they won’t tell me what they are repairing. Bought last year but they won’t cover the repairs because I can’t find the receipt. I am calling an attorney.

    Reply

  12. Michael Lacy

    March 7, 2009 at 23:09

    Same problem here. My warranty expired 2 months ago and my ps3 stopped recognizing any disc, movies or games. Am going to have to pay $160 for them to fix it. Just being paranoid here, but wondering if the latest system upgrade did this on purpose to generate money for sony. If there is a real class action lawsuit, let me know.

    Reply

  13. Allen

    March 10, 2009 at 02:33

    Same problem here. It locked up while playing COD:World at War. I had to shut it down from the console itself. I was tired, so I went to bed. The next day I tried every PS3 game I had and none would load. I would just get the twirling circle in the top right corner like it was loading then nothing. It will still play regular DVD, but nothing on Blu-Ray, games or movies. I spent three hours on the phone with Sony tonight alone trying to get this resolved. But since I am 2 months out of warranty, they are just trying to milk me for $149. I know companies are hurting for revenue right now but to extort loyal customers out of $149 for a known issue is just brand suicide. I have spent close to $2000 in the last year between DLC, disc games and the ever-expanding RockBand library. At least XBOX 360 admits they had an issue and was replacing defective systems.
    I’m in for a class-action lawsuit. They aren’t getting another $2000 out of me this year until they fix this on their dime.

    Reply

  14. smoke

    March 23, 2009 at 22:06

    Same problem here as well. Lets put it this way, outta of my 5 friends with Ps3 3 of them have had their drives stop reading disks.

    Reply

  15. Pissed

    April 21, 2009 at 23:08

    If anyone finds out anything about class action lawsuits please let me know. Im not gonna pay extra money to a company who infringed theyre copyrights in the first place. I want my money back

    Reply

  16. Stephen Smith

    May 16, 2009 at 17:02

    If anyone has any information on the class action lawsuit for the Sony PS3 Blue-Ray failure, please e-mail me, kssmith2@bellsouth.net.

    I’ve owned & played my PS3 for nearly a year without any problems. Two days ago I hooked it up to my internet connection for the first time to do a system update and now it doesn’t recognize any games or DVD’s. I’ve been reading on websites for two hours and found hundreds of similar posts.

    I called Sony for support and they told me there was no correlation between the upgrade and the console failure. Bullshit! I’m a very easy going person but nothing pisses me off more than some customer service twit tell me that it’s just conincidence that immediately after upgrading the firmware it doesn’t work. Seriously, I won’t spend another dime on Sony products, TV’s, games… nothing. :angry:

    Reply

  17. Stephen Smith

    May 16, 2009 at 18:46

    ***

    HERE’S THE BEST, AFTER MY PREVIOUS POST (ABOVE), I WENT BACK TO THE PLAYSTATION WEBSITE TO PAY THE $149.00 FOR REPAIR SERVICE AND THE SITE DOESN’T RECOGNIZE MY SERIAL NUMBER!!!

    BET MY LAST DUCKET THAT A**HOLE TECHNICIAN TAMPERED WITH MY S/N…

    :silly:

    Reply

  18. Randy

    May 20, 2009 at 16:44

    Ok, I have the 40gig, manufactured in Sept 2007 and the Blue Ray just died last week. Sony tells me to bend over as usual. PLEASE can someone get a lawsuit rolling? We can’t just take this crap. If enough band together maybe we can make some sort of impact. Sony tried to tell me that only like .2% were affected and I think they’re lying.

    Reply

  19. John

    May 24, 2009 at 02:05

    1. Anyone experiencing the same problem (not reading games/movies/freezing etc.) e-mail me at: fixps3@yahoo.com – Please email me with the following:

    Name?
    State/Country you’re in?
    What model PS3 you own? (40-80GB)
    When was it purchased?
    When the problem began?

    I have contacted an attorney who is interested so pass the word on. It may work out that with enough folks on board, we can approach Sony without starting a legal suit (they hate the publicity), and have our problems resolved.

    2. I prefer to be a “whiney yank” than get “bent over” by anyone taking my hard earned cash. Seriously, I lived in the UK for 5yrs and all they do is complain (quietly) and just eat shit. We (Americans) on the other hand, express our dissatisfaction, and get something done about it considering we’re consumers! Don’t forget that, you are a consumer… You have the right to complain if you’re putting their kids through college….

    Now quit talking and do something about your problem!

    Later,

    John

    Reply

    • joe

      March 23, 2010 at 23:20

      since sony’s march 1 2010 bug or virus, or playstation network flashed my bio chip set, my system won’t load games online or even offline. i want in on a class action suit to. ps3 80. cechk01. bought dec. 2009 2 months out of warranty. just a week before the NEW move was introduced. i’ve read that the move will only work on the ps3 slim. i assumed sony planned the terrorist attack on the phat consoles and knew about it long before we did. i was playing mag that night my system crashed. that next day no playstation network access. sony ??? not many of us play online and read your blogs at the same time. why wait till after the attack to warn us.

      Reply

    • joe

      March 23, 2010 at 23:36

      since playstation network won’t allow me to click your e-mail John, i’ll have to use my daughters computer to send you information. i 56 disable and homebound, and on a monthly fixed check, i won’t and can’t pay sony 150.00 for any repairs on this system. who’s to say we would won’t a used system? just give me a new slim with 2 year warranty.

      Reply

  20. John

    May 24, 2009 at 02:06

    If so point me in the right direction…

    Reply

  21. Jeff

    June 1, 2009 at 02:55

    Bought PS3 and the Blu-Ray drive stopped reading disks properly. Only used the unit a few times before this happened. I refuse to pay Sony an additional $150 to look at it when it is obviously defective and a known issue. I will join any class action lawsuit.

    Reply

  22. Brandon O'Neil

    June 15, 2009 at 03:13

    SAME HERE!!! The catch in my case is that SONY already sent me a refurbished unit in 7/2008 for similar problems (freezing up and the like). The very day I got it back from them, it would not load disks. So I sent it back and got another that has actually worked until a few days ago. It will not play PS3 games or BLU RAY DVDs. The disk just cycles and the blue disk light stays on, never reading reporting on the XMB that a disk has been inserted. Sounds like my Blu Ray laser is dust, doesn’t it? What’s just fantastic in my case is that refurbished units (like the one’s people will be getting if they get their consles replaced) only come with a 90 day warranty. That’s right children, 90 short days (and you thought a year wasn’t long enough). So they want me to pay $149 to get my twice over refurbished PS3 replaced so it can go out in another 11 months? I don’t think so. Let me know if there is a lawsuit. I got plenty of anguish I’d like to share with SONY via their pocket book.

    Reply

  23. Anthony B

    June 19, 2009 at 16:19

    I had a blu ray reading failure about a month ago. I only had the console a mere 1 year 6 months. I shelled out 150 bucks only to find that they send me my same unit back broken again. I go to insert a disk upon hooking the unit back up and turning it on, only to find that it would not take the disk. I called sony and they could not overnight my delievery to have it repaired for a second time. So I played demos on the unit until the box arrived which they didn’t ship til 2 days later which causes it to run into the weekend. So now I have to wait 3 days for 2 day airmail shipping. Anyway, back to the demo playing….I was playing demos the first day it arrived. Later that night I wanted to play another demo. I downloaded it and installed it. It would not work. I then tried one that I had done earlier, nope that one didn’t work either. I wound up calling sony the next day and the helpful representative walked me through the reformatting process which I had already tried. After realizing that it’s not fixable via help desk. They then add another problem to my list. So it goes in with one problem then comes back with 2. I mean what the heck. I have babied my console since day 1. I would dust it out every 2 months or so. Wipe it down with a soft cloth. I just don’t understand. I always liked sony. http://www.lazygamer.co.za/wp-content/plugins/smilies-themer/Nomicons%20v2.0/cwy.png

    Reply

  24. Kyle

    June 30, 2009 at 09:31

    Is there any more news on lawsuits with Sony re lasers breaking down/mine just over a year old and this happened, cant believe it, treated like a baby, now told
    will cost me about R2300.00 to repair/exchange, total rip off, does anyome know anything more?
    thanx Kyle South Africa ::cry:

    Reply

  25. Kurt

    July 10, 2009 at 19:20

    Ps3 60gb launch just YOLD 20mths old …please forward info about classaction….

    Reply

  26. Mr. RS

    July 14, 2009 at 23:21

    Bought PS3 (40GB) brand new in march of 2008. In May of 2009 it had already stopped reading discs. Sony said its $150+ for the fix. And seem to have a near monopoly concerning repairs. I am very interested in a class action suit. Just want my moneys worth. Please contact me if there is a classaction going on….rentfinder83@yahoo.com

    Reply

  27. Dann C.

    July 26, 2009 at 23:11

    In the same boat as all above. VERY unhappy after 14 months of PS3 working…no disc reading of any kind. Would like to hear more on Class Action Lawsuit as this is a clear-cut case of product failure if ever I saw one. If this machine was used to save lives, Sony would be a memory–the law would crush them for this.

    Reply

  28. Will

    July 29, 2009 at 19:26

    Yeah, no disc reading whatsoever is happening, it will just suddenly blackscreen, then they want $150 from me to send my PS3 in for them to take the good parts, replace em with shitty parts, and make me have to get another repair soon anyway? This is absolutely ridiculous, lets get a crusade going against these unloyal a-holes

    Reply

  29. Chad

    August 9, 2009 at 15:38

    We watched a dvd the night before a scheduled power outage. Shut it off on the front like we always do, then went to bed. When the power came back on in the morning, the disc ejected and the fan ran at full speed for 10 seconds or so the the green light went off and the red light of death came on with three beeps. All it will do now is flash red after the fan runs full speed and beeps three times. The front buttons are unresponsive and there’s no picture. I think there must have been a power surge when the power came back on, but everything else in my house is fine. Two months out of warranty and my $400 40GB becomes $550 if I get it fixed. I’m in for a class action.

    Reply

  30. Chad

    August 9, 2009 at 16:00

    I just filled out a class action review form with Schneider Wallace Cottrell Brayton Konecky LLP. Hopefully they will think there’s a case here. The thing that bothers me the most about the way SONY handles this situation is that they limit you from working on the game system yourself. I am a handy person and I’ve always fixed my own electronics. I wouldn’t hesitate to open up my PS3 and see if I could find the problem. The problem is, they won’t fix it, even out of warranty, if the sticker is removed. Also, there seems to be no reliable source for parts. I just hate the idea that I have to pay them $150 for something that could be as simple as a broken solder joint, blown secondary fuse, or bad thermal sensor. I should be able to investigate without giving up my right to have them repair it if it ends up being something more serious. I will keep everyone posted if I hear from the attorneys.

    Reply

  31. John

    August 16, 2009 at 09:56

    I too am victim of blu ray failing a little after a year of owning a ps3. Not only did I break down and pay the $150, which has me aggravated as hell, the refurb I received back YLOD on me 3 hours after receiving it.

    Reply

  32. Renji

    August 19, 2009 at 00:39

    Hey guys,

    If anyone hears anything further about the lawsuit, please let me know. MY PS3 has the same issues that all of you guys have been dealing with. I am not goign to pay them a dime for a refurbished one.

    MY email address is renji_varghese@yahoo.com

    Reply

  33. Henk

    August 29, 2009 at 20:36

    this is bullshit, everyones ps3 seems to give up after the guarantee expires. dont know if all this talking will help, but i added my 2 cents worth.

    Reply

  34. Graham

    September 12, 2009 at 16:18

    Same thing just happened to me. S.A. support tells me, it’s unfortunate????

    Reply

    • luis

      November 1, 2009 at 19:16

      i git thew szme support crap but i managed to get a couple of worker id numbers
      manager id # 4740009
      other employee# 1-238588264
      do you tink we can do anything with this number

      Reply

  35. Mondracon

    October 8, 2009 at 17:16

    I got my PS3 in 2007, and maybe it was getting time for it to die…I was starting to have issues with the disks freezing after an hour or two. Sony Tech Support said to upgrade to 3.01– I did and my PS3 stopped reading discs ENTIRELY. Now it can’t even see when there is a blue-ray disk in the drive (game or movie).

    They want to charge me $149 for repairs when their Tech Support made the situation 100 times worse and bricked my system completely.

    Tech Support had this to say to me, “Your system would have failed eventually. We just prescribed a set of procedures to follow that would diagnose the problem. It just made the end result occur more rapidly.” The end result being my PS3 needs repairs– immediately now.

    What if car mechanics did this? “Oh your tires were showing a little wear…the would have worn out eventually so we slashed them. You need new ones, here is the bill.”

    Reply

  36. Djinni9

    November 8, 2009 at 21:19

    same here with blu ray. was enjoying army of two with wife, update showed, so we downloaded/installed. NOW NO DISC WILL LOAD!!!!!! NEVER had a problem before, & care for system regularly. so sign me up for the lawsuit too. i’m gonna hit Sony with this little quote “The chance of failure is 2-5%”. IF THATS TRUE, then I GUESS? That what you really mean is that you’ll only honor 2-5% of your responsibility to replace or repair your product (with a nominal fee attached accordingly)??? IF Sony would just admit to product problem & fixed it, they could’ve saved reputation & customers. As of now I’d love too be added to list of “DISGRUNTLED-WHINY-AMERICAN-YANKS”. who just want to whine over a petty little thing like standing up against C.E.O.’s & Companies that dictates when & how much to charge customers for system repair or replacement!!! when its obviously an issue originating from the source (Sony) PLEASE E-Mail me @ djinni9@aol.com for Class-Action Lawsuit information.
    P.S. To our “Friends” across “The Pond”, remember that we whined & grumbled our way to the Greatest & Powerful nation History!!! Maybe if you’d done the same, you could’ve saved yourselves alot of greif & pre-conceptions of whats rightous anger vs. whiny complainers. (JUST A LITTLE SOMETHING FOR THE EASTERN HEMISHERER’S TO PONDER ABOUT).

    P.S.S. WIFE IS SUGGESTING LIVE NEWS CREW TO VIDEO-TAPE THE UPDATE ON A “CLEAN” Machine , REVIEW THESE POSTINGS (ALONG WIITH OTHER SITES/BOARDS), VALIDATE their findings!!! CASE-CLOSED!

    Reply

  37. phi

    November 20, 2009 at 05:10

    my brother’s ps3 did that problem last week after updating to 3.1, mine did last night after updating to 3.1. My friend’s ps3 did that ~2 weeks ago after updating to 3.1. A coincidence ????? Sony is denying all this when I called. They want $150 to fix or gave me choice to buy a new one just $299.99. My other brother’s ps3 has not been updated to 3.1 yet (I told him not to) and it still works. If a news reporter would like to record what happens if he update to 3.1, I will have him do it. let me know.

    Reply

    • easy

      November 20, 2009 at 09:01

      “My friend’s ps3 did that ~2 weeks ago after updating to 3.1”

      3.1 only came yesterday?

      Reply

  38. phi

    November 20, 2009 at 05:14

    and I did open a complaint with Federal Trade Commission and with Better Business Bureau. I strongly recommend you should call them to open yours too so they would investigate. They do it when there are more cases reported.

    Reply

    • WitWolfyZA

      November 20, 2009 at 09:34

      Looks like Sony’s incredible low failure rate just went up a notch…. Just goes to show, nothing is really full proof. and im talking like 3 xboxes later here

      Reply

  39. BobbyKotickhasMadskillz

    November 20, 2009 at 10:25

    Only way to deal with these companies is to take them by the short and curlies. There’s no point in trying to deal with their customer support, go for the profit balls and you’ll see them straighten up and march in formation. That old saying, “the consumer is king” needs to be forced back into their money loving skulls. :pirate:

    Reply

  40. WitWolfyZA

    November 20, 2009 at 10:33

    the sad thing is there is actual no physical proof that “FW3.1” is causing the drives to break. Sony can flag a “wear and tear” card and get off scott free.

    Saying the users over used the PS3 passed its on time capability ,and probably didnt give the machine enough time to cool down before getting damaged…

    SSDD….

    Reply

  41. Boston

    December 8, 2009 at 18:46

    I think the guy how posted this is an idiot…calling people whinny….So I paid 600+ dollars for a gameing system…that breaks in 2 years because of a software problem sony created…then they want charges me 149.00 to fix the damn thing…So know I’m whinny…thats a bunch of bullshit and he sounds stupid as hell….I hope the class action lawsuit goes through…hell with big companies scaming consumers. Sony should fix the problem for free…its there bad software not the person how bought there high price ass sytem.

    Reply

  42. Javier

    January 1, 2010 at 05:43

    Don`t Upgrade to 3.15 My ps3 did Last Night because i bought some blu-Rey movies for the kids said i needed to update my software to watch the movies and not it don`t play or read anyting Sony is denying all this when I called. They want $150 to fix my ps3 My Son`s ps3 has not been updated to 3.15 yet and it still works. I have 2 metal gear solid bundles also my brother updated his last week now his don`t work after the 3.15 upgrade and we bought ours at the same time. he also has a metal gear solid bundle what a way to star the new year.I did open a complaint with Federal Trade Commission and with Better Business Bureau time for Sony to own UP!!!!!!!!! :angry: :angry: :angry:

    Reply

  43. Rene Terrazas

    February 20, 2010 at 01:28

    I JUST UPDATED MY PS3 ON CALL OF DUTY MODERN WARFARE 2 AND IT STOPPED READING ALL DISC. :angry: . HOW STRANGE WE ALL ARE HAVING THE SAME PROBLEM AFTER A UPDATE

    Reply

  44. Long

    February 28, 2010 at 04:14

    I have a ps340gb updated it ever time. It was working fine… did the last update, watched 20 minutes of a blu ray and it freezes. then it stopped playing blu rays and dvds after that. I contacted playstation and they said it was $150 and to not believe forums because it is not a common issue. contact me for the law suite aehachroku20v@gmail.com

    Reply

  45. Mike

    March 2, 2010 at 15:14

    SONY PS3 disk read error is a SCAM.

    Sony is very aware of this problem. When you speak to a support representative, they go out of their way to STRESS that the “disk read error” problem is NOT a common problem. So why are there millions of google results when you google it?

    They make $ every time you have to have your system repaired.

    I had my system repaired for $149. I rarely used it and a few months later, low and behold, “Disk Read ERROR”. Once again Sony wants another $149. Filed complaint with BBB. Sony BLANTENTLY LIES to the BBB and says they offered to repair or replace my PS3. NO MENTION of the $149 they want to extort from me.

    I have filed a complaint with the Better Business Bureau and other consumer protection agencies and I suggest everyone do the same. This company won’t do anything right for it’s customers until they are under a microscope by federal, state, and local authorities. Additionally, look into the consumer protection laws in your state regarding repairs of electronics. In some states, repairs must be warrantied for additional months from which Sony offers.

    NEVER BUY ANOTHER SONY PRODUCT. THEY NO LONGER APPRECIATE THEIR CUSTOMERS.

    Not only do they not appreciate you, they want to make money off you for repair service of their KNOWN faulty product.

    WRITE TO YOUR ATTORNEY GENERAL:

    http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

    FILE A COMPLAINT VIA BBB:

    http://goldengate.bbb.org

    File a repair service complaint with CA Deptartment of Consumer Affairs

    http://www.dca.ca.gov/online_services/complaints/complfrm.shtml

    Tell ConsumerAffairs.com about your problem.
    https://consumeraffairs.com/php/a_report.php

    IF A CLASS ACTION LAWSUIT IS STARTED, COUNT ME IN!!!
    MBSIMONDS at AOL dot COM

    Reply

  46. Mark

    March 14, 2010 at 07:10

    My ps3 recently won’t load or play and games as well,and if on the slight chance it does, the game freezes. I have a 40gig model, using fw3.15 and had the system for 2 years. Never had any problems before and i honestly never knew how bad this was until I started to research into how many people’s ps3’s blu rays fail.It’s not right, as of right now my playstation works better than my ps3 and thats 10 years old if not more.

    Reply

  47. Mike

    April 12, 2010 at 21:37

    UPDATE: CLASS ACTION LAWSUIT

    Here is a link to a court document of a class action suit filed in Cali.

    Try contacting the lawyers listed at the bottom of the document for more info.

    http://www.courthousenews.com/2009/10/05/Sony%20Computer.pdf

    Reply

    • Frank

      April 26, 2010 at 01:11

      I will be calling them tomorrow…sooooo pissed off! Can’t believe that I pay this kind of money for something that stops working the day after the warranty is up send it in for $150 and in 4 months the disks won’t load! Then you call customer service and they give no help but to charge yet another $150. No Way! I don’t have the time or the money to mess with all these issues anymore. Time to make them open their eyes and see that what they are dong is wrong and we all know that they know exactly what’s going on. I mean….they caused all of these issues in the first place!

      Reply

  48. britkicker

    June 14, 2010 at 20:17

    Naw, it’ll be a brit when the new dental hygiene game comes out. douche bag brits are worse than the frenchies… “ooo, ooo, lets drop our two best players and put crouch and heskey in, we will be sure to drop in the first round then!”
    if you are forcing firmware updates that destroy older systems that happen to be out of warranty, and then expect them to kick out another 150 bucks to fix the problem or buy a new system, then i think you are breaching ethics and laws. but then again, a brit wouldnt understand that considering how they have historically treated thier outstide provinces (taxation in early america, hong kong rape, south africa apartheid, ireland, scotland…. damn, is sony a brit ran company? sorry hilt, you arent smart enough to be leaving posts about the us. just the fact that you do tells me that you are most likely an obese web freak.

    Reply

  49. Noel

    June 19, 2010 at 20:59

    My ps3 was doing great, then my son hook it up with the internet for the mw2 game and two weeks later, it wont read any disks. I dont have any love for sony anymore. Is there something we can do about this?!

    Reply

  50. Mark

    October 30, 2010 at 16:33

    With all ps3 repairs (which i do full time) replacing the block (optic unit) resolves this problem, therefore it can not be firmwsre. But…..watching dvd’s and B-ray movies surely shortens the readers life! fix and only insert games! All sony’s optics (eye of laser)is plastic!
    Long burn rates such as movies stains this optic, and unfortunately b-ray is a much higher frequency thats why it easily stops reading.

    Reply

  51. Bobby Kotick for Dummies

    October 30, 2010 at 17:02

    It has been resurrected!! :biggrin:

    Reply

  52. Sharne

    November 11, 2010 at 15:41

    Mark, If it’s watching blu ray & DVD movies that shorten the lifespan of the “block”, why is it that my PS3 which I never play blu ray or DVD’s on is unable to read game discs. Popped a DVD in to test and it reads. I have had my 40Gig FAT for two years and never played for more than 10 hours a month. Always kept clean too. You Fony wankers are all the same, rather shut up and die, more usefull that way! :za:

    Reply

  53. Steve

    November 13, 2010 at 23:51

    Unbelievable but my experience recently is just like everyone else’s on the board. Bought my 80 GIG in DEC 07 and have hardly used it for anything…every now and then will watch a DVD or blue ray. Last weekend it frooze while i was watching a blueray movie…initially thought i had a bad movie so i inserted another DVD and the system required me to do an update…the rest is history just like everyone else on this board! I called Sony and they tried to wak me through some bs to get it running but to no avail…THIS IS CRIMINAL AND MUST STOP! I want in on this classaction lawsuit. Please contact me if anyone here is involved in one. Thanks

    Steve

    Reply

  54. Steve

    November 13, 2010 at 23:58

    Also, to Mark the Sony Repairman, you must be making a heck of a lot of money making repairs off of all these innocent people! if this were an automobile we would have a MAJOR RECALL already. How can thousands of people have the identicle problem after doing the upgrade if it’a a hardware issue??? Glad biz is going well for you…you are no better than that crooked mechanic down the street!!!

    Reply

  55. sara

    December 13, 2010 at 10:09

    Possibly good news for some:
    I had the same problem as many (it seems) where my 120GB PS3 froze in the middle of a Blu-Ray movie, would not play it once I restarted the system (manually turning it off), and I made sure to check for updates, but it would not read BDs. I tried many Blu-Ray discs, none of which seemed to be recognized, but it would play dvds, games, and saved movies on the hard drive (inserting a BD led to promising sounds like it was reading the disc, only to be followed by a sound like it was ejecting the disc, though the disc would remain in the system). I’ve been VERY good to my system, being sure to clean it bi-monthly, ensuring it had proper ventilation, etc. I was ready to cry when I saw the standard fix for this problem being 160$ to send it to Sony to be repaired. For whatever reason, I picked it up and inserted a Blu-Ray Disc while tilting the system almost vertically (with the front of the ps3 towards the ceiling) and IT WORKED. I was able to set it down (gently) and the movie continued un-interrupted (I am watching a Blu-Ray right now, as I type this).
    I hope this too works for some.
    -S.

    Reply

  56. Mike

    December 13, 2010 at 20:36

    Sara,

    It might work for a short time. Mine did the same for the first week. Would work sometimes and sometimes not. But eventually it will fail completely. Unfortunately, I can almost guarantee that.

    Reply

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