Home Gaming Ubisoft has found the issue that’s wiping The Division agents on Xbox One

Ubisoft has found the issue that’s wiping The Division agents on Xbox One

1 min read
54

The-Division-8

Yesterday, we told you of an unfortunate bug on the Xbox One version of The Division that seems to be wiping some player characters. If you’ve been playing a game for hours only to have your character disappear in to the digital ether, you’re probably going to be really, really pissed off.

Thankfully, Ubisoft’s managed to track down the problem and will be fixing it shortly.

“The issue was caused by a malfunctioning server that couldn’t synchronize character data correctly and corrupted them instead,” said Community manager Yannick Banchereau. “The game client was unable to read this corrupted data, and simply assumed that the character didn’t exist. “

“Once this has been identified, we were able to restore the server to its normal functions, thus ensuring that the issue will no longer occur for other players.”

Ubisoft will soon be bringing the servers down to apply the fix, before kicking something and rebooting the servers so you can farm for gar once more.

But what of players affected by the glitch? What happens to their characters? Thankfully, you’ll get your character and all your stuff back.

“In order to make your character available, we will need to restore the latest uncorrupted save of your entire account, which happened during the server maintenance of April 12,” he said. “In other words, your character will be back just as you left it on April 12 at 9am CEST/3am EDT/ 12am PDT.”

Unfortunately, if you managed to do anything after that time and your character was wiped since, you’ll lose that progress.

The incursions update went live this week bringing new challenges to a game that, in my opinion, has become a bit stale – and could certainly do with a shakeup.

Last Updated: April 14, 2016

54 Comments

  1. Alien Emperor Trevor

    April 14, 2016 at 08:41

    The game’s become stale already? It’s only been out for a month. heh.

    Reply

    • Loftus

      April 14, 2016 at 08:45

      As I understands it’s more like a casual Destiny. Hide behind a crate and pew pew mobs.

      Reply

      • Ottokie

        April 14, 2016 at 08:52

        • Ir0nseraph

          April 14, 2016 at 08:52

          XD

          Reply

        • Hammersteyn_hates_Raid0

          April 14, 2016 at 08:52

          They’re missing, must be XCOM 2

          Reply

        • Greylingad[CNFRMD]

          April 14, 2016 at 08:56

          • Ottokie

            April 14, 2016 at 08:59

            I need to take a weekend and re watch all these movies, and kung pow xD

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:01

            Add to that the series Police Squad and you will have the best weekend ever!! I recently watched a few of those episodes, it’s simply sublime slapstick… I miss Leslie Nielsen, I really do…

          • HairyEwok

            April 14, 2016 at 09:28

            Police Academy…

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:42

            That you could do too!

        • Darren Peach

          April 14, 2016 at 09:23

          Does this pre-date cover shooters ? It’s a great gag.

          Reply

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:25

            Almost by millennia….

      • Darren Peach

        April 14, 2016 at 09:30

        Try one of em raids. Holy smokes, I’ts hard.

        Reply

    • Hammersteyn_hates_Raid0

      April 14, 2016 at 08:52

      I wouldn’t say stale, but it’s close to a loaf of bread you bought a day earlier. You know what you’re gonna get.

      Reply

      • Ir0nseraph

        April 14, 2016 at 08:54

        Get a toaster 😛

        Reply

        • Hammersteyn_hates_Raid0

          April 14, 2016 at 09:08

          You mean season pass?

          Reply

      • Ir0nseraph

        April 14, 2016 at 08:56

        So destiny downloading again ?

        Reply

        • Hammersteyn_hates_Raid0

          April 14, 2016 at 09:08

          It’s paused, downloading something else first.

          Reply

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:09

            Please tell me it’s Broforce….

          • Hammersteyn_hates_Raid0

            April 14, 2016 at 09:13

            Been playing Broforce for a month now. Almost have all the bros unlocked XD

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:15

            God…I love that game… Mister Anderbro!!

          • Ir0nseraph

            April 14, 2016 at 09:15

            Broforce is fun way to break away from the modern day shooters, I still believe you are the cause of my flight being cancelled.

          • Hammersteyn_hates_Raid0

            April 14, 2016 at 09:39

            LOL

      • Darren Peach

        April 14, 2016 at 09:45

        If you have bread that is a borderline stale and you have nothing else to eat, dip it in coffee. Yum.

        Reply

        • Greylingad[CNFRMD]

          April 14, 2016 at 09:48

          How borderline is borderline? I’ve had some pretty stale bread in my live, used pieces of it to fix foundations on a house once, everything around the bread has decayed….

          Reply

          • Darren Peach

            April 14, 2016 at 09:53

            There is that state where it’s about 3 days old. Thats what I reckon. 4 days is pushing it.

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:55

            4 days is usually when the legs start developing, day 6 provides the head, day 8 is when you can start talking philosophy with said piece of bread….

          • Darren Peach

            April 14, 2016 at 09:57

            When it starts turning green, then you know you have a serious problem.

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:59

            That’s when the living breathing version has grown a conscience and decided to hold it’s breath for a little too long…

          • Darren Peach

            April 14, 2016 at 09:59

            Lol.

  2. HairyEwok

    April 14, 2016 at 08:50

    I could’ve told you what made the wipe as well…. 2-ply toilet paper.

    Reply

    • HvR

      April 14, 2016 at 10:41

      Does that make Ubisoft the great Cornholio?

      Reply

      • HairyEwok

        April 14, 2016 at 11:38

        They can’t be cornholio, they never got the TP for the bungholllioooo

        Reply

  3. Greylingad[CNFRMD]

    April 14, 2016 at 08:53

    They brought in just enough to spice it up a little, adding the new challenges makes it a bit better and that gear value system, or whatever the hell they want to call it, gives you a much clearer picture of what you’re facing, other than the muddy pool we used to stare at prior to the patch…

    Reply

    • Darren Peach

      April 14, 2016 at 09:25

      I think it’s a touch too easy to aquire good gear. But, screw it, You can’t argue with a gun that produces 160 000 dps.

      Reply

  4. Admiral Chief in New York

    April 14, 2016 at 09:10

    I’m loving this game

    Reply

    • Darren Peach

      April 14, 2016 at 09:42

      Me too. I am hooked.

      Reply

    • Greylingad[CNFRMD]

      April 14, 2016 at 09:44

      I have a few HE items that you might like, but I have no idea how the stupid trading thing works!

      Reply

      • Admiral Chief in New York

        April 14, 2016 at 09:50

        You can only drop them 1hr after obtaining. Got my first 2 gold armour pieces last night!

        Reply

        • Greylingad[CNFRMD]

          April 14, 2016 at 09:53

          Awesome!! I’ve gotten a few golden pieces, but mostly they don’t have mod slots, though they have some really shweet talents! That makes so much more sense now…

          Reply

          • Admiral Chief in New York

            April 14, 2016 at 09:54

            Also, it is only for the squad you ran with during that drop period, and once you mod it, you cannot trade it again.

            Love the dailies and etc

          • Greylingad[CNFRMD]

            April 14, 2016 at 09:57

            Aah, ok, so we’d be able to trade the items we might already have some form of in exchange for something better, that actually makes the game a hell of a lot better!

            Jis, those daily challenges are awesome, I honestly think they’ve given the game new life…Naturally someone whos played Destiny will say it’s old news, but to the PC community, I think it’s nice…

          • Admiral Chief in New York

            April 14, 2016 at 10:04

            I’ll be on at around 10 tonight

          • Greylingad[CNFRMD]

            April 14, 2016 at 10:06

            Awesome!! I’ll definitely join you tonight, going to rock that incursion level maybe?

          • Admiral Chief in New York

            April 14, 2016 at 10:06

            Yes for sure!

          • Admiral Chief in New York

            April 14, 2016 at 10:07

            I also need to do 8 more hard missions for the weekly!

          • Greylingad[CNFRMD]

            April 14, 2016 at 10:22

            Oooh Yeah!! what’s nice about that is that you’re rewarded quite well for your actions in game, so it’s not just a farming simulator with guns and bad guys…

          • Admiral Chief in New York

            April 14, 2016 at 10:28

            Yeah my Phoenix Creds are multiplying VERY nice now

  5. Kromas untamed

    April 14, 2016 at 09:20

    Now console gamers are stealing our bugs as well!

    Reply

    • Hammersteyn_hates_Raid0

      April 14, 2016 at 09:39

      Unified Prat-form

      Reply

    • Darren Peach

      April 14, 2016 at 09:41

      Secretly I hope Apple goes bankrupt. There is a loose connection there.

      Reply

  6. Darren Peach

    April 14, 2016 at 09:22

    Damn it. The part of me that wants to see the world burn is really miffed.

    Reply

  7. Darren Peach

    April 14, 2016 at 09:51

    Stale you say ? Weird how taste differs. I am loving it and see great potential.

    Reply

    • RustedFaith

      April 14, 2016 at 13:54

      Yeh its a great game the amount of content is disappointing.

      Max level in 2 days, another 4 days of grinding the dz and challenge missions to get the gear I need. Stopped playing until the patch and already have a 190 overall gear score.

      Already did the new incursion and have a full set of tacticians and strikers. Already finished it a few times on challenging as well. My weekly’s is finished and all thats left now is to do daily challenge missions ? I did about 30 supply drops as well but it only drops purples and spawns a boss. The daily challenge missions is boring and not a challenge at all, I solo them.

      Like i say its a great game but the lack of content makes it stale. There just nothing left to do 2 days after the patch …

      Reply

Leave a Reply

Your email address will not be published.

Check Also

Xbox Series X Restock Update Today: Track on Twitter, Walmart, Best Buy and More

New consoles are on the horizon, and while Sony and Microsoft have spoken plenty about wha…