Last month, Ubisoft deactivated a number of keys for its fun-as-f…lip open world shooter, Far Cry 4. It turned out that those keys happened to have been stolen; bought using fraudulent credit cards and resold on sites like G2A and Kinguin. They had every right to nix those keys – but the whole issue’s still caused great ire and furious vitriol – especially from consumers who’d already been playing their ill-gotten game. Ubisoft’s making right by those affected.
If you’d already been playing the game, to find that your key had been deactivated and the game removed from your library, you’re in for some good news. Ubisoft has re-enabled the thing.
“After further investigation into the matter of keys that were fraudulently purchased on EA’s Origin store, we are reinstating keys for consumers who already had successfully activated and started playing the games,” a representative said to GameInformer. “Any remaining fraudulently obtained and resold keys have been deactivated.”
They will, in future though, be a little more vigilant and monitor keys more closely – hopefully to prevent a fiasco like this from ever happening.
“We are working with EA to prevent situations like this from happening again, and we will continue to deactivate keys that are found to be fraudulently obtained and resold,” Ubisoft said. “We strongly recommend that players purchase keys and downloadable games only from the Uplay shop or trusted retailers.”
To be frank, Ubisoft didn’t have to do this, but it’s a smart decision on their part to maintain some semblance of customer satisfaction. Of course, it still sucks for those who’ve gone out and bought legitimate keys in the interim – but it’s a good lesson in making sure you buy games that haven’t fallen off the back of a digital truck.
Last Updated: February 3, 2015