The latest PlayStation 4 update is out, and it provides little other than a mild performance fix. According to the changelog, it doesn’t even have the often pilloried “stability” that usually accompanies minor firmware revisions.
It does seem to be having an unintended side effect though. According to multiple reports across the many internet gaming spheres, users have been stuck appearing offline since updating. They’re online, they can do almost whatever they usually can, but they just seem to appear offline. For games that use that as a signal, online functionality isn’t working.
As somebody who has that as a permanent setting on my consoles, that sounds like heaven – but some people actually want their friends to know when they’re online so they can engage in this new-fangled “multiplayer” thing all the kids keep going on about.
“little bug happened to me i cant get out of “appear offline” status, i never Changed It to tht, the status when i Go to my profile IS online, but the red Cross still there and i’m offline,” says neoGAF user Eylos.
Says another user, JackETC in a separate thread:
“Restart, turn off and back on, nothing changed it. I just turned the PS4 on and my online status is checked as Online but my profile still has my appearing offline. I click Appear Offline and it goes to the “Please wait…” screen and comes back and Online is still checked. Yet, like I said, I’m appearing offline still.”
The problem seems to be relatively coming, given the replies on this Reddit thread. The usual “have you tried turning it off and then on again” solutions don’t seem to be working – though results are varied. Has your PlayStation decided that you’re offline whether you want to be or not?
Last Updated: July 12, 2017