Home Gaming PC players report cloud save issue in Borderlands 3, wiping out hours of progress

PC players report cloud save issue in Borderlands 3, wiping out hours of progress

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BLcloud

Borderlands 3 is out, and while the game has a myriad of problems including sometimes iffy performance on PC and consoles (don’t even try playing split-screen yet), it’s undeniably fun. There are great quality of life improvements, the gunplay is frankly phenomenal and the game has more already outdated memes and pop culture references stuffed into it than 9gag.

Unfortunately, it seems that there’s another issue on PC that’s reared its head, making the game a bit of a drag for PC players. According to reports, the game’s cloud save system hasn’t been working as intended, and as a result, its wiped out hours of progress for a few players.

Says one affected player, tweeting at Gearbox:

“I just lost 7 hours of work from Borderlands 3 because something went wrong with the cloud save that Epic has is there a way to revert it back so i don’t lose all that time and all the gear i got?

When I stared the game it said that something went wrong with the cloud save. It then gave me the option to either download to my computer or update the cloud, and I chose to download to my computer. Doing so i wrote over old save files, is there a way to revert this?”

It’s not an isolated event though, with Twitch streamer Elixa also having cloud save problems.

“Logged on today I was asked if I wanted to save on cloud or a physical device and I chose physical device, I logged in and was not at the same level I was last night. Is there a solution to this? Many are impacted.”

IGN’s Destin Legarie has also been affected.

Of course, 2K and Gearbox are aware of the issue, and according to them, the cloud save issue was fixed last night with a quick hotfix.

“We understand just how frustrating this situation is for those who have been affected, so we’re working with our partners at Epic to monitor the situation and ensure the issue gets fully resolved,” a 2K representative said. “We’re listening closely to our community and players, and will continue to do all we can to ensure the best experience possible for everyone.”

Still, if you are playing on PC, you might want to disable cloud saves for now. Meanwhile, the staunch anti Epic Games Store crowd among you can take this opportunity to cackle loudly, dishing out your “Hah!” and I told-you-sos.

Last Updated: September 17, 2019

41 Comments

  1. Admiral Chief

    September 17, 2019 at 08:42

    Don’t people learn? Do not pre-order, do not play day one, DON’T SUPPORT DRM, SYSTEM SHOCK 3 IS COMING

    Reply

    • Grid10ck

      September 17, 2019 at 09:01

      Speaking of DRM, there is allegedly a keylogger in the games DRM….

      Reply

  2. Alien Emperor Trevor

    September 17, 2019 at 08:52

    Why would I cackle at that? Losing your save games sucks.

    What makes me cackle is finding out “close the Epic Games Store” and “don’t use DX12” are completely 100% legit solutions to some of the PC performance-related issues.

    Reply

  3. Yahtzee

    September 17, 2019 at 09:01

    “Hah!”
    “I told-you-so”

    Reply

    • Alien Emperor Trevor

      September 17, 2019 at 09:01

      Why would you fall for that obvious bait?

      Reply

  4. Yahtzee

    September 17, 2019 at 09:01

    It’s a good thing the players can help each other out on the Epic forum… oh wait. At least they can warn others before buying by review…oh wait.

    Reply

  5. Stoompot

    September 17, 2019 at 09:01

    Meanwhile Randy is performing self fellatio over the sale numbers on the Epic store

    Reply

    • Pariah

      September 17, 2019 at 09:01

      I immediately had this image in my head of a mindflayer doing said action.

      Reply

      • Craig "Crios" Boonzaier

        September 17, 2019 at 10:52

        I am enthralled

        Reply

  6. G8crasha

    September 17, 2019 at 09:09

    Borderlands 3 really is quite the mess! It seems as if they have dropped the ball this time!

    Reply

    • Pariah

      September 17, 2019 at 11:16

      Honestly, I’ve watched a ton of it over the weekend, and the technical issues aside, it looks like an absolute blast. They’ve hit the nail on the head in everything outside of the flacid, annoying villains.

      Reply

      • G8crasha

        September 17, 2019 at 11:16

        I’m going to get the game without a doubt, but not ATM.

        Reply

        • Pariah

          September 17, 2019 at 14:29

          Yeah I’m thinking christmas bonus.

          Reply

          • Yahtzee

            September 17, 2019 at 14:39

            I’m using my christmas bonus for a brandy fountain over the 2 week holiday.

          • Pariah

            September 17, 2019 at 14:57

            At least it’s not a Randy fountain.

          • Alien Emperor Trevor

            September 17, 2019 at 16:15

            Depends on how much brandy he drinks.

          • Yahtzee

            September 17, 2019 at 22:24

            I’m pretty sure Randy can assault his staff just fine without Brandy.

      • Matthew Holliday

        September 17, 2019 at 11:45

        Zero technical issues my side sofar, aside from one of the dudes I was following getting stuck in a door, but thats minor and it fixed itself as i continued on with the quest.

        UI is pretty clunky, makes sorting your missions, inventory and fast travel a friggen chore, the gameplay isnt quite as smooth as BL2 or TPS, looking down scope is slow and then you cant see shit and some of the guns are just irritating to use, stupid maliwan and their charging time on guns, their snipers and shotguns just arent fun.

        Story is a bit grindy, and the baddies were super annoying at the start, but theyr starting to grow on me now, their dynamic is starting to get interesting and the worlds theyv built are quite intuitive, progression is good and even with all the side quests, the pacing is pretty excellent.

        All in all, it has most of the shortcomings of most of this generations games, but makes up for it in other areas.

        Reply

      • Dresden

        September 17, 2019 at 11:24

        What do you mean annoying villians?

        *dabs furiously*

        Reply

        • Yahtzee

          September 17, 2019 at 14:39

          Now it makes sense why this game came out in such a shit state. They wanted the dab to be kinda relevant before it got over shadowed with YEET!

          Reply

          • Alien Emperor Trevor

            September 17, 2019 at 14:57

            Dabbing is just planking for unathletic millennials.

          • Yahtzee

            September 17, 2019 at 16:15

            So what you are saying is planking was made by you baby boomers? Mmmkay xD

        • Pariah

          September 17, 2019 at 11:24

          They’re basically just the same thing as we have on Instagram these days. Annoying, sociopathic kids who’ll do anything for likes. If it wasn’t illegal, I’m sure there are a ton of Instagram stars who’d kill people for the likes and views.

          Reply

          • HvR

            September 17, 2019 at 12:42

            Think that actually happened in New York last year

            [EDIT]
            Was actually this year the Bianca Davis murder

          • Pariah

            September 17, 2019 at 12:52

            That’s fucked up.

  7. CrAiGiSh

    September 17, 2019 at 09:09

    Wait for Steam release, as it should have been.

    Reply

    • Matthew Holliday

      September 17, 2019 at 11:45

      If only it were that easy =/
      That requires us to not play borderlands, when instead, we could be playing borderlands.

      Reply

      • CrAiGiSh

        September 17, 2019 at 11:54

        “Playing” … XD

        Reply

  8. Original Heretic

    September 17, 2019 at 09:31

    Aw shame, poor PC players…

    Come, let us console you.

    Reply

  9. HairyEwok

    September 17, 2019 at 09:55

    I’ve always stayed on this rule for borderlands, and I’ll keep to it. You don’t buy the base game, you wait and purchase the GOTY edition. A bit of patience will give you a more polished game with more content, at an even better price.

    Reply

  10. HvR

    September 17, 2019 at 10:19

    Worst thing is this was known issue when the review copies were out before release but since it was not reported by the official chosen reviewers it flew under the radar.

    Reply

  11. Dresden

    September 17, 2019 at 08:52

  12. Jacques Van Zyl

    September 17, 2019 at 13:10

    The more I read about this, the more I am glad I’ve been too broke to afford this day one. Suppose waiting for the GOTY edition is the wise choice.

    Reply

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