What is PlayStation 4 Error CE-34878-0?

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The Xbox One has a weird bit of a software glitch that keeps it from flushing memory properly, a problem we highlighted here, with a drearily obvious fix. It’s starting to look like the PlayStation 4 might be subject to a similar issue – only there’s no fix right now.

Numerous users are reporting encountering an issue that prevents them from playing games. Gamers are complaining of data corruption accompanied with an “Error CE-34878-0” code. Some gamers have lost hours and hours of saved games, and the Sony forums are awash with similar complaints. Some even say that opening any application results in the error, rendering the console effectively inoperable. 

Here’s one from a South African User:

“Started on the weekend – I got an error when playing Lego Marvel Super Heroes on my PS4 (don\’t judge!  It\’s a fun game.).  🙂  Suddenly, my game froze, then kicked me out and gave me an error – error code CE-34878-0.  I sent a msg to Sony (from my PS4 at it\’s urging) and reloaded and continued gaming.  A little while later, after getting past the previous point, the same thing happened – my game froze, then kicked out and game me the exact same error.” 

It doesn’t seem to be related to any specific game; some users have had the issue with Battlefield 4, Assassin’s Creed IV, NBA 2K14, and FIFA 14. suggested fixes right now seem to be deleting saved games and associated data, though it’s a bit hit and miss. Others suggest sending the console back to Sony for repair.

One unfortunate user has gone through 4 consoles, all afflicted with the same issue.

 My story:

Part 1 – Discovering the issue:

Got console on US release, day 1. Downloaded Resogun and Contrast. Resogun played perfectly always and Resogun kept getting the error… I thought Contrast needed a patch so I ignored it.

Then NBA2K disc based started getting the error every time I wanted to start a game in any mode (would not crash on menu).
Then KILLZONE (PSN version) started doing the same at the start of the game.

Initialized, deleted all save files from console and cloud. Same issues… 

Part 2 – Console 2

I called Sony and they said it was likely a bad HDD because Contrast, NBA2K (disc), KILLZONE (PSN) were crashing ALWAYS. So they sent a box for me to ship my console and get a new one.

Part 3 – Console 3

The new console arrived. I verified all saved files from cloud were gone and re-dowloaded every game. Same exact issues. Especially in KILLZONE were crash was at exact same spot.

Initialized, dowloaded all games again = same exact issue.

I downloaded the enw firmware, put it on thumbdrive, initialized again = same issues.

Call Sony and they say its a video card issue, they send box so I can ship and get a new console. I sent this console and got a new one.

Part 4 – Console 4

The new console (this is my 3rd one) came in. I plug it in and have no video. The “Blue Line Of Death” situation – bad console.

Call support and they send me my 4th console (got it today).

By now, support feels as bad as I do and they send me a free disc-based game (Knack) after I asked for some form of compensation (not angry, I just told them nicely this was ridiculous by now).

Last Part –

So far so good with my latest console. I downloaded Resogun and played a bit with no issues. I am playing disc based Lego Marvel game (from GameFly rental) and no issues so far. I will leave Killzone downloading overnight and report back any issues. 

 Hopefully the 4th time is the charm!

 The issue, judging from the 35 or so pages of problems seems to be increasingly widespread, and could point to a pretty big problem with PS4. Hopefully it is just a software issue that can be fixed, as opposed to a hardware issue (probably HDD) that necessitates a recall. 

Have you encountered Error CE-34878-0? Found a solution?

Last Updated: January 21, 2014

Geoffrey Tim

Editor. I'm old, grumpy and more than just a little cynical. One day, I found myself in possession of a NES, and a copy of Super Mario Bros 3. It was that game that made me realise that games were more than just toys to idly while away time - they were capable of being masterpieces. I'm here now, looking for more of those masterpieces.

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