MS Screwed It's Own Reps? We call BS.
A rep from Microsoft has complained that Microsoft has completely screwed a lot of them over by releasing the NXE update, which was rumoured to start causing RROD's, right after the time that a lot of customers warranties had ended.... Apparently the update has been causing a lot of issues for users and caused the MS service lines to explode with calls of complaint. The rep from Microsoft had the following to say: "I hate what the company did this year," "They released the New Xbox Experience a few days after the extended warranty period ended for most users and it's tough to explain that to raging callers. How do you say that MS just screwed them all?" Ouch, not afraid to tell it like it is I see. More of this whole mess, after the jump. The rep also went on to say that: "our bosses really fed us to the lions this time. We're getting everything from crying kids to death threats from angry adults. It's an orgy, I tell ya." Now while I don't want to move the focus away from how incredibly bad the NXE experience has been for many people, I really had to laugh at this next bit. The rep also said that some callers were blaming the update for some of the most ludicrous things.... Well, someone actually phoned in to complain that the his power went out after updating to the new dashboard. Well angry caller, look on the bright side, at least that way you were safe from having a RROD burn your house down, just like in those other reported cases. I can't see the release date of the NXE being a coincidence, so this whole deal of releasing just after a lot of peoples warranties had expired was a pretty mean trick to pull. Any South African users experienced a RROD after the update?