Home Gaming Anthem community manager asks fans to please “be respectful and constructive with your feedback”

Anthem community manager asks fans to please “be respectful and constructive with your feedback”

3 min read

It’s a bit like the needle being stuck on Side A track 1 on Captain Obvious Sings the Blues, but Anthem did not have a very good launch. Worse still, is the number of problems that have popped up since launch – like the game’s curious level scaling bugs, infinite shield glitches and awful loot grinding systems.

Speaking on Reddit, Anthem’s global community manager Jesse Anderson addressed these issues, along with many more. One of the things he took time to address was the decrease in Bioware’s community interaction on places like Reddit, and – surprise – it’s come down to how vitriolic many people are when dealing with developers. On that front, Anderson has very kindly asked pople to just be a little more respectful – which is often a bit like pissing against the wind.

“Things used to be a lot friendlier here for dev team members who normally don’t talk on social channels or forums. They could answer questions, give information and know that they aren’t going to have people getting upset at them. Why would a dev team member take time away from working on the next update to post when they know it’s likely to be met with hostile replies, or they get flamed because can’t answer other questions that players are asking?”

“I don’t mind posting here when things aren’t so nice,” Anderson continued, “but that’s because it’s my job. For the devs it isn’t their job, and I’d like to ask that people remember that when replying to them. When some people say “be nice or the devs will stop posting” it’s 100% true. Be respectful and constructive with your feedback and more team members will likely reply.”

That’s a message I can get behind. I think far too often people forget that there are human beings behind the games they enjoy (or in this case, don’t). I get that too – as a consumer who’s spent a heck of a lot of money on a game that’s fundamentally broken, it’s hard not to be angry or felt hard done by. Still, it wouldn’t hurt at all to retain some civility when moaning about it.

It’s worth reading the post – because Anderson addresses the game’s loot problems, saying that BioWare isn’t happy with how it is right now either. The problems will get fixed – it just takes a little time.

“All I’ll say on this is that Anthem is here to stay. Do we have a lot of work to do to fix parts of the game? Yes, and the team is committed to making improvements and releasing new content.”

Will that eventually make Anthem a game that’s worth your money? Maybe – but being a dick about it on the internet probably won’t.

Last Updated: March 14, 2019

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