Home Gaming Google responds to claims of poor Stadia communications, says it’s “up to publishers” to announce games

Google responds to claims of poor Stadia communications, says it’s “up to publishers” to announce games

2 min read
11
Passing-the-buck

Earlier this week, the anger from the Stadia Reddit spilled over when early adopters realised they’d been with no worthwhile updates from Google regarding the streaming platform for over 40 days. And, from a consumer perspective, I think much of that anger is justified. Google promised regular updates – not just of games that would come to Stadia, but also of new features and development updates about how the back-end streaming was improving. While Google has, admittedly, communicated on the official forums and on Reddit, they’ve said an awful lot of nothing, leading to the perception of “radio silence.

Addressing that thread, community manager GraceFromGoogle responded, by saying, well, an awful lot of nothing.

“All the concerns you’ve brought to the table are completely valid, and I understand where your frustrations are coming from. Nobody likes to be left in the dark. While I don’t have product updates to share right at this second, I can promise you that I have been, and will continue taking feedback posted to r/Stadia and other channels, like the Stadia Community Forum, back to the Stadia team.”

Now, speaking to GamesIndustry.Biz, A Google Spokesperson has addressed the lack of updates – particularly about games – and well. Yeah.

“We understand the desire to hear more specifics on the games,” Google told GI.Biz. “After all, that is what it is about: the games. Of course, not all 120 titles will be announced by the Stadia team, as we leave it up to the publishers to make the announcement about their IP/games, and which platforms it will appear on — just as we will do with the exclusive content coming to Stadia.”

Are they…are they really suggesting that it’s solely up to the publishers of games to announce? I mean, Sony, Nintendo and Microsoft regular put out videos and information about the games – third and first-party – that are coming to their platforms. Google seems to suggest that they’ll only really do promotion for their own first-party games and exclusives.

“There are a lot of reasons for the time of those game announcements — anything from planned promotions or events, title readiness, proximity to first playable demo, shareholder requirements, etc. We continue to work closely with our publishing and developing partners and are here to support them in all areas. We are excited to share more about some of the exclusive games coming to Stadia soon.”

It’s such an odd stance to take, especially when the company is being lambasted for its general lack of communication. It’s passing the buck on a grand scale; Google making the tech and just sort of handing it off for others to do the heavy lifting. Which, I suppose, is a bit on brand.

Last Updated: January 31, 2020

11 Comments

  1. HairyEwok

    January 31, 2020 at 11:09

    Hooooold up, why are they playing the “no you” card. They offer a streaming service that needs the developers games to function. So why would the developers need to communicate when their doing just fine without Stadia’s streaming service. Stadia at this point really need to wake up and note that they aren’t in the best position at the moment.

    They should really consider communicating with the developers and show games that will arrive on their platform, they really can’t expect everything to just fall in place and right into their lap, It just doesn’t work like that, they aren’t Tod Howard.

    Reply

    • Pariah

      January 31, 2020 at 11:10

      If you look at their track record – Google are more an ideas company than a tech one. A lot of their attempts to do something fail. They still do try them, so credit where it’s due, but that doesn’t help the consumer who buys into it (like the Stadia customers) when shit falls flat.

      Reply

      • HairyEwok

        January 31, 2020 at 11:29

        Exactly, I think people would’ve been more lenient if their service was free or at least, a lot more cheaper. Maar hier kom hulle en ruk die hele hoender se poepol uit perporsie uit.

        Reply

        • Pariah

          January 31, 2020 at 11:34

          I don’t think so, to be honest. The issue isn’t around pricing – it’s around features being promised that weren’t provided. It’s about communication being almost non-existent. It’s about Google not living up to their promises. And none of that involves cost.

          Reply

      • Hammersteyn

        January 31, 2020 at 11:29

        People jump head first into Stadia, W3 Reforged and Fallout 76 and then complain.
        Maybe they should wait.
        Maybe they should be patient.
        Maybe they should check the reviews.

        But they won’t.

        Reply

        • Pariah

          January 31, 2020 at 11:34

          To be fair, if they don’t jump in first, who’s going to write the reviews and complain on Reddit for the rest of us?

          Reply

          • Hammersteyn

            January 31, 2020 at 11:58

            Unbiased reviewers like CH?

          • Jacques Van Zyl

            January 31, 2020 at 11:58

            Still needs somebody to jump in head first.

          • Hammersteyn

            January 31, 2020 at 12:42

            So why not them XD

    • Pariah

      January 31, 2020 at 11:22

      Also, *they’re.

      It was irritating the hell out of me. XD

      Reply

  2. Guz

    January 31, 2020 at 13:44

    Ahh the ol hospital pass xD

    Reply

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