We’ve already told you of a strange PlayStation 4 error that’s affected some users; Error CE-34878-0 seems to be affecting quite a few PlayStation 4 owners, with no word yet of what might be causing the problem. Now, it seems more users are having problems of a decidedly more graphical nature.
Users say there’s an issue that arises that cuts off audio, stops the controller working and leaves awful artefacting all over the screen. Both Reddit and the Official PlayStation forums are host to complaints. some say it’s accompanied by the CE-34878-0 error, so it’s very possible that it could indeed be a hardware issue.
Here’s what it looks like:
These are possibly isolated issues, but they’re affecting Battlefield 4, and Assassin’s Creed IV. Looking at them, they definitely point to GPU, or GPU memory issues. It could also result from overheating, which is likely considering the hardware that’s packed in to the PlayStation 4’s tiny case. It’s all quite reminiscent of the graphical glitches that would plague the Xbox 360…right before the system would die and display the infamous red ring of death. Reports aren’t anywhere near as widespread as that just yet though.
Resetting the system, switching the HDMI cables and doing a system restore don’t appear to help. If you are affected by issues like this, or similar glitches I’m afraid your only recourse is to send the unit back. Locally, that’s done through Partserve which you can contact on 0861 773 783. According to the Consumer Protection Act though, within the first six months of warranty the retailer you purchased it from is ultimately responsible.
Last Updated: February 4, 2014