Anthem, the new moderately multiplayer online shooter from RPG maker Bioware hasn’t had the greatest start. While many are still enjoying the game, most seem to have found it devolve into a mindless repetitive grind after the highs of its initial impressions wear off. It’s had a rocky launch, and now sits as one of BioWare’s lowest-rated games.
One of the biggest problems with the game is its server woes, with players getting kicked to the menu in the middle of missions. And because XP and other rewards are only doled out when missions are completed, players are finding themselves grinding for no reward. There now appears to be a bigger problem on PS4, that’s causing hard resets. The Anthem support thread on Reddit is awash with angry consumers who say that the game crashes so hard that it turns the PS4 right off. For some, it’s made the PS4 reboot into safe mode, as if the power had been turned off.
The situation’s bad enough that Sony appears to be giving our refunds to those who’ve bought the game digitally, despite their usually stringent, tight-fisted refund policies. Usually, PS4 players “can cancel a digital content purchase within 14 days from the date of transaction, provided that [they] have not started downloading or streaming it.” The only exception to this rule is if a game is deemed to be faulty.
“Sony is aware of the issue and is offering a complete refund on Anthem no questions asked. Took me 5 minutes,” said one
“And they helped right away, no problem at all. Just provided some account info after that, that they needed, and then it was refunded.”
There are other players who assert that Sony isn’t offering refunds, and is instead telling affected users to update the game and their PS4 systems.
“I’ve been calling in for the last few days about this exact issue and this is what they’ve all had to say “I am so sorry for the case, believe me that if the option to do the refund was available we would have done it right away but I am afraid that it won’t be possible” . I really want a refund for my defective game”
While most of these reports are for the PS4 version, it seems that many PC and Xbox players are complaining of hard crashes too.
Last Updated: March 4, 2019
Umar
March 4, 2019 at 08:38
The beta crashed my PS4. It sounded like it was going to explode. Never heard the fans work like that…and it was only on the main menu.
Admiral Chief
March 4, 2019 at 08:38
“moderately multiplayer”
bwhahahahaha
Admiral Chief
March 4, 2019 at 08:38
And yet the fools still support EA games.
STOP GIVING EA MONEY
CyberPunk is coming
Pariah
March 4, 2019 at 09:14
Confirmation bias is real.
G8crasha
March 4, 2019 at 09:46
I would love to agree with you on EA, but some of their games are just too good to pass up on!!!! But hey, I am with you on Cyberpunk. That game is number 1 on my too get list without a doubt!!! It can’t come sooner for me!!!!
Pieter Kruger
March 4, 2019 at 08:54
So I finally finished the main storyline and I LOVED IT! Must admit I crashed twice and had the sound glitch once(XB1X) but nothing too bad! The game looks fantastic and the gameplay is solid/I can’t wait to jump back in! Truth be told, after reading all the negative reviews and still enjoying the game THAT MUCH I’m having a hard time believing stories like this….maybe people are just desperate to be part of something/need to feel relevant?
Pieter Kruger
March 4, 2019 at 08:54
So I finally finished the main storyline and I LOVED IT! Must admit I crashed twice and had the sound glitch once(XB1X) but nothing too bad! The game looks fantastic and the gameplay is solid/I can’t wait to jump back in! Truth be told, after reading all the negative reviews and still enjoying the game THAT MUCH I’m having a hard time believing stories like this….maybe people are just desperate to be part of something/need to feel relevant?
For the Emperor!
March 4, 2019 at 09:14
Happy you loved it, sad for those who didn’t and might be experiencing issues. The game play does look like a lot of fun from the videos I have seen.
I have had games work perfectly for me, and giving problems for some of my friends. Also had the reverse. It does happen. Are there band-wagon people? Yes. Still, I find this very believable as there are videos of various issues with the game on Youtube.
G8crasha
March 4, 2019 at 09:40
On PC I’ve had a few crashes, but they were few and far between. I also had one sound glitch the one day when there was a sudden high pitched screech, and then I lost all sound. But that only happened once.
Pariah
March 4, 2019 at 09:14
So I ran into a small issue this weekend. A 3GB update. No problem, I have 30GB free space. 20% into the download “insufficient hard drive space”.
So yes, a 3GB update requires more than 30GBs to install. Which means that if I want to keep playing Anthem, I’ll either need to buy a new hard drive (can’t afford this), or uninstall and reinstall the game completely every time there’s an update.
Fun.
For the Emperor!
March 4, 2019 at 09:22
Some days (ok, these last 2 weeks) I have felt the Digital way was better as I had to get up to change disks from Soul Calibur to NBA and vice versa (got special/collectors editions on special below base game price both). But dang when the drive gets full, you have to pick and choose what to “keep” 🙁
PS: This is on console, I see below you are on PC.
For the Emperor!
March 4, 2019 at 09:22
Some days (ok, these last 2 weeks) I have felt the Digital way was better as I had to get up to change disks from Soul Calibur to NBA and vice versa (got special/collectors editions on special below base game price both). But dang when the drive gets full, you have to pick and choose what to “keep” 🙁
PS: This is on console, I see below you are on PC.
Pariah
March 4, 2019 at 09:23
Yeah. It’s annoying. I haven’t had this problem in a long time, but my HDD failed the other day so it’s left me in this awkward spot. >_<
For the Emperor!
March 4, 2019 at 09:23
Ouch! Hardware failures suck. My GPU is out of action. Luckily it happened with a bit more than 1 month left on the warranty, but still waiting for the supplier to give me store credit as the card had EOL two year ago 🙁
Pariah
March 4, 2019 at 09:23
Eish that’s a rough one too. Lucky enough that there’s still some warranty but that doesn’t help your situation right now. :/
Pariah
March 4, 2019 at 09:23
Yeah. It’s annoying. I haven’t had this problem in a long time, but my HDD failed the other day so it’s left me in this awkward spot. >_<
Caveshen Rajman
March 4, 2019 at 09:55
I read that they banned a dude for loot farming or something this weekend? This is Fallout 76 all over again loooooooooooooool.
kevin mole
March 4, 2019 at 15:11
6 years for that piece of crap game its so woefully boring and broken its a joke